66,713 Verified Client Reviews |
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BrilliantFantastic experience using this product 0 of 0 people found this review helpful. Did you? |
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First Time CustomerI really really love my hair color and tools that I added with my order. It was really easy to apply and hair color on point!!! 0 of 0 people found this review helpful. Did you? |
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Nice colour!Very good longer lasting colour that matches My natural colour quite well. 0 of 0 people found this review helpful. Did you? |
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Awesome quality productI love everything about this program so far. This was just my 2nd shipment and we did have a little color hiccup this time but nothing major. The product is still great. 0 of 0 people found this review helpful. Did you? |
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I thought it was permanent hair colorI thought it was permanent hair color. I waited three days to wash my hair and when I did all my beautiful copper came out of my hair I would love to send you picture somehow. 0 of 0 people found this review helpful. Did you? |
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The best coloreSalon listened to what I asked for and even asked some follow-up questions before making my color. The color is beautiful. Unfortunately, I can no longer use this product due to an ammonia allergy. I will still highly recommend this product to others who do not have an allergy (which is pretty much everyone). 0 of 0 people found this review helpful. Did you? |
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The worstI am very disappointed with this product. It is so watery, made the biggest mess ever! Stained my skin and was very hard to get if off even after using your stain remover wipe. And..... the color does not show any red at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrude - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleI will never use this product again on my hair it is so drying and damaging I might as well go buy something from the pharmacy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Can't cancel!I tried to cancel the autoship and no one will respond - they continue to bill! Don't do autoship - you can't cancel! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color to darkPlease cancel all future orders. Color just keeps getting to dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |