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Custom Color Set
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66,736 Verified Client Reviews |
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Easy hair color by myselfI love how it’s all separated out for easy directions on how to use it. It’s easy directions made it simple for me to do by myself. I love the results on how my color looks and the way it feels. 0 of 0 people found this review helpful. Did you? |
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08/16/18 Custom Color Set ReviewHello-- Thank you for your work in creating my latest color set. I liked the color, but perhaps you could add more red? I wear my hair (color and style) as intense and outrageous as possible! I am a child of the '80s, and I still love Manic Panic--does that tell you anything? ;) Also, this color seemed to fade faster than the previous color. Is that possible? Might you have changed your product formula and/or ingredients? Thank you very much! --Roxy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Roxy. Want to tweak your tone? Simply give us a call or click "Adjust Color" in your account to let your colorist know what you'd like. You can ring us at (866) 550-2424 Mon-Fri 8am-6pm PT and Sat 9am-5pm PT. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
AMAZING!Red is often difficult to achieve, but this was the BEST! My hair stylist saw my picture online and was in love with my color! 0 of 0 people found this review helpful. Did you? |
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Ends and roots do not matchMy ends and roots are 2 different colors. It's been 12 days since I colored my hair and you can barely tell that I did anything to it. My Ends are extremely dry now. 0 of 0 people found this review helpful. Did you? |
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Good colorNeeded one more bottle of the base color. I have an insane amount of hair. 0 of 0 people found this review helpful. Did you? |
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Love my new color!The first color I did wasn’t quite what I had expected, so I spoke with a color consultant & the next color was so much better! Yea! 0 of 0 people found this review helpful. Did you? |
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Lt brown colorIt seem to come out too dark. Can there be more blonde in it instead of the darkness of the brown??? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Debbie. Want to tweak your formulation? Simply give us a call or click "Adjust Color" in your account to let your colorist know what you'd like. You can gives us a ring at (866)-550-2424 Mon-Fri 8am-6pm PT and Sat 9am-5pm. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my brown hair redThe color turned my brown/dark blonde hair red. Bright red. I contacted customer service requesting to mitigate this asap and was told that my colorist would adjust my next order and if I wanted it sooner, I should change the delivery date. In my opinion, poor customer service. A corrective color should’ve been sent immediately. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Leanne. We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Very disappointed!!!!Very disappointed once again hair is very brassy at roots! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Betty. We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Amazing ColorsI love how my hair feels, and have since I started using your color product. It is easy to use, and I have no complaints at all. I think I have been using this product for almost a year now. We have gone through several shade adjustments and I can finally say that my color is perfect! It is beautiful, vibrant and purple! I get more compliments on my hair now than I ever can remembering getting before. Everyone asks "who does your hair?". I answer "I Do!" The color lasts a long time with little fading. I have reorder ever 2 months and even right before its time to recolor, I get compliments. The hair highlights are light and natural. The highlights sparkle even in less bright settings. The color is just purple enough that people do a double take. I believe in this product. My hair is thinning as I age and there is no staining on my scalp, which unfortunately can be seen a bit more each passing year. I have recommended this product to friends and strangers when they ask "who does your color?" 115 of 120 people found this review helpful. Did you? |