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Custom Color Set
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66,736 Verified Client Reviews |
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Too darkColor was too dark and left my hair feeling processed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine- We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
ColorVery hard to use the color selection and I always have to call in. Still dealing with the color issue. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnita - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Soft hair or I would have rated it a 1 🌟So yeah it was my first time, it was hard to rinse out but all color is for me, nothing terrible like I keep reading about. Left my hair softer than ever after a hair color. The bad part is the color didn't come close to the picture online. I do plan on contacting them and I'm sure they will fix it and I'll change this review. Just thought I'd put this out there. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrandie - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
My brown is jet black.I had high hopes. I went into the esalon studio for my first time, I had a really bad color job done a couple months ago where someone tried to give me a lighter brown, like a chestnut but it came out rusty and with each attempt to fix it, brassy and patchy. It was so damaged I left it for a while to grow out despite the horrible warmth and brass tones. About two inches grew out and my greys started to come out and I decided i wanted to go back to my natural dark brown. Had a consultation and thought i was getting dark brown but my hair turned out pretty much black. Its so dark and darker than my natural dark brown. It looks like i used a box color from the pharmacy... its that kind of black. Im hoping it will wash out a bit after a couple washes?? I did also notice once outside in the sunlight there is deep burgundy tinge in the black which is a color i cant stand. Not sure where to go from here or if it can even be fixed and just has to grow out? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re so sorry to hear that you were disappointed by the results of your color application and truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
LOVE ITPERFECT COLOR for me...may want to go a bit lighter. 0 of 0 people found this review helpful. Did you? |
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Custom colorI love the darker color. Thank you so much. 0 of 0 people found this review helpful. Did you? |
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ColorGreat color and instructions 0 of 0 people found this review helpful. Did you? |
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My gray stayed covered!!!My gray stayed covered even after my first wash. I love the product and would use it again. 0 of 0 people found this review helpful. Did you? |
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Fantastic ColourUsed your product designed especially for me and I’m delighted with the results. My hair feels soft and full and I’ve had so many compliments from people who I’ve recommended you to. 0 of 0 people found this review helpful. Did you? |
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Great colorIt took a couple of times to get to the shade I was looking for. The colorist are very easy to work with on changes, I love the color and hair feels great. It’s nice not to have to go to the store and hope they have the color in stock. 0 of 0 people found this review helpful. Did you? |