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Custom Color Set
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66,925 Verified Client Reviews |
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Close!Almost the right colour. Unfortunately I will be cancelling my order for now due to financial issues. 0 of 0 people found this review helpful. Did you? |
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Color feedbackI really like the product and the color when I first apply it. However, it seems to fade out very quickly. More quickly than other colors I have tried. Is there any way to help sustain the color for a longer period of time? 0 of 0 people found this review helpful. Did you? |
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Custom color setLiked my first color choice but wanted a little more red than gold my second choice is amazing 0 of 0 people found this review helpful. Did you? |
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Covered the gray roots this time .My roots were covered well this time; however, this formula dried my hair out terribly. 0 of 0 people found this review helpful. Did you? |
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Not like the previous shadeThis color was okay, not as rich as the last one sent. It doesn't last as long either. For the money I spend, I'd expect the color to not fade so quickly and my gray also starts showing at the roots 2 weeks later. Im not happy and won't order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
color did not match my hair at allWould be a good service but after twice the color still doesnt match my roots..My roots are red and my hair is black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
losing too much hairAlix - not sure what to do!! losing a lot of hair my hair looks frizzle and dry. have bald spots. went to few hair and colorist they all agreed the high level of ammonia on developer its the cost. the amount of hair I'm losing brushing and detangling is depressing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSam - Thank you for your feedback. We apologize for the disappointing experience you had with our Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Custom Color SetI absolutely love this color (dark brown (red))!! I get complments every time I go anywhere - that NEVER happens 😊 I was worried that this color would be too dark for me, as I'm very fair skinned, but I really like it. I've finally found the color for me. I've also used the root touch-up, it works very well. The universal leave-in conditioner, the volumizing shampoo and conditioner. as well as the color treated shampoo and conditioner, are fantadtic! They leave your hair silky smooth. Lori 0 of 0 people found this review helpful. Did you? |
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Love the colorEasy and fun at home. color is true and last a long time too. 0 of 0 people found this review helpful. Did you? |
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Professional SalonI love this product. It has really changed my life. I use to get my hair colored in a salon because store bought colors are a joke and damage hair. This product is amazing and I am completely blown away about how soft my hair feels and absolutely NO salon or chemical smell. I am 51 years young but everyone thinks I am in my later 30’s early 40’s. I keep myself really good shape, but the hair is the give away of age...Not with me. Thank you eSalon. 0 of 0 people found this review helpful. Did you? |