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Custom Color Set
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66,736 Verified Client Reviews |
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Loved the color.Love the color, it did fade after 3 weeks though. 0 of 0 people found this review helpful. Did you? |
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great coveragea little difficult to wash out product but the end result was very nice! 0 of 0 people found this review helpful. Did you? |
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Please Cancel My Future OrdersI have not been happy with my color in a long time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMildred- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This site is horrible.I have looked for over 20 minutes to figure out how to cancel auto delivery. I will just stop payment card. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - We’re so sorry to hear we haven’t met your expectations. Please keep your eye out for an email from us. |
Poor coverageRoots show through 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAimee - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorFor some odd reason the past two shipments I have received, I haven't gotten any compliments. Which I usually do and they're amazing about how much My Hair Shine. My hair has been so dull 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRita - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
first too dark, then just right, now too dark againi specifically asked to make the shade lighter and you guys did great the second time. then my third time was right back to too dark. i was told it was my fault for coloring all over. i don't feel like the colorists listen to me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
hair colorI will probably cease ordering from you, I dread coloring my hair and avoid it due to the lasting gumminess that adheres to each strand of hair. I dont even like my color! I want to be reimbursed for my entire last order, I have actually been unhappy with my hair color experience since May. I plan to go to a salon again. I will give you a single last ditch chance to get rid of the goopy mess...... and change hair color to pre May color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa- Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
New 2 step kitI love the new 2 step kit. By doing the roots first then the ends, the color blends great. 0 of 0 people found this review helpful. Did you? |
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Hair colorI really glad I found esalon. They are awesome with getting my color straight on! Keep up the great work! 0 of 0 people found this review helpful. Did you? |