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Custom Color Set
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66,934 Verified Client Reviews |
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My colorLove how well the coverage was and love the shampoo & conditioner also, left my hair so soft and smooth. 0 of 0 people found this review helpful. Did you? |
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Custom Hair ColorI love it, Matched up perfectly,So soft and shinny. 0 of 0 people found this review helpful. Did you? |
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Great products!!Your products are great!! 0 of 0 people found this review helpful. Did you? |
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Getting thereIt has been a process to get the color that I want. It is getting there slowly. It started out not right at all but we are slowly getting on the right track after a few months. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We appreciate your feedback. Thank you for giving us a chance to help you reach your color goals! Please let us know if there is anything else we can help with. |
Close!Almost the right colour. Unfortunately I will be cancelling my order for now due to financial issues. 0 of 0 people found this review helpful. Did you? |
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Color feedbackI really like the product and the color when I first apply it. However, it seems to fade out very quickly. More quickly than other colors I have tried. Is there any way to help sustain the color for a longer period of time? 0 of 0 people found this review helpful. Did you? |
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Custom color setLiked my first color choice but wanted a little more red than gold my second choice is amazing 0 of 0 people found this review helpful. Did you? |
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Covered the gray roots this time .My roots were covered well this time; however, this formula dried my hair out terribly. 0 of 0 people found this review helpful. Did you? |
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Not like the previous shadeThis color was okay, not as rich as the last one sent. It doesn't last as long either. For the money I spend, I'd expect the color to not fade so quickly and my gray also starts showing at the roots 2 weeks later. Im not happy and won't order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
color did not match my hair at allWould be a good service but after twice the color still doesnt match my roots..My roots are red and my hair is black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |