|
Custom Color Set
|
66,754 Verified Client Reviews |
|
Sort by: |
|
FadingMy color looked great for the 1st two weeks but it is fading out way to fast. I followed the directions exactly. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsErica - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Matty hairAfter using your hair color kit only once I was not happy. My hair matted like it had peanutbutter in it. Then until all color product was 6 weeks old it has finally quit matting when I wash my hair. And color did NOT last two weeks on my hair. Grey was all over even in long strands. No I dont won't your product anymore. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDenise - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Awful smellThis is the third time I ordered and the last. The smell was awful stung my eyes, scalp was burning and very unpleasant. Contacted them to get a refund and no response. Just a sorry it happened and next time to be in a well ventilated area. No really, this isn’t my first rodeo esalon I know that. In my opinion make sure you really make sure they are using products that want harm you before you order and waste your money. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSheila - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Really stuck to my hairline and scalpIt was a little bit too dark this time and the dye really stuck to my scalp and hairline despite the use of the product flat avoid and later correct this. The dye also seems to be fading very quickly. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmber - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Love my new subtle changes!I requested a half shade darker for this hair color set and I love the difference! It’s subtle but noticeable to me at least. The warmth and gray coverage is still great and now I have a perfect fall shade too! Thanks Alix!! 0 of 0 people found this review helpful. Did you? |
|
love my colorGreat product !!! Covered gray, no odor, hair soft and manageable. Best color ever, including professional colorist. Thanks so much 😊 0 of 0 people found this review helpful. Did you? |
|
Best product I have used in a long time!!I really am pleased with this product. It is extremely easy to use and works well with my hair. 0 of 0 people found this review helpful. Did you? |
|
awesomeeasy to use. color was perfect. 0 of 0 people found this review helpful. Did you? |
|
Salon hair for a fraction of the cost.Absolutely love this product! I never leave reviews but I love the colour I have now, even people at work have noticed it. The first purchase was fine but I wanted a more intense colour, which wasn't a problem and so easy to do. Highly recommend 😊 0 of 0 people found this review helpful. Did you? |
|
Great productI really enjoy how easy it is to choose your color and that there's someone appointed to work with you. Beautiful color 0 of 0 people found this review helpful. Did you? |