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Custom Color Set
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66,754 Verified Client Reviews |
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Custom colorLoved how well I was prepared with videos and all of the easy instructions. Made it a breeze. I was so nervous but it turned out great!!! 0 of 0 people found this review helpful. Did you? |
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Awesome !Love it !! Made my hair soft and colored all my little grays that were sticking out . 0 of 0 people found this review helpful. Did you? |
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amazingI love esalon! perfect coverage for I have a lot of gray. I bought this for my wedding were i wore hair extensions and it was a perfect match! 0 of 0 people found this review helpful. Did you? |
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coloristgreat company to work with. They fine tune color with me and I've finally got the color I want. 0 of 0 people found this review helpful. Did you? |
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My hair color was fantasticI received the correct hair color. Dark Brown. It definitely covered all my gray. It was very hard to wash off the hair tint. After shampoo washing my hair five times. The hair tint finally washed off. That left my ends dry but I deep condition my hair and now it looks great. Thank you Esalon 0 of 0 people found this review helpful. Did you? |
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Good productEasiest and best quality products I’ve ever used 0 of 0 people found this review helpful. Did you? |
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Love my color but...Love my color, I will be a lifelong customer. I would LOVE to give this 5 stars, but... It's WAY too difficult to rinse out. There's a waxy sticky feeling that you just can't rinse out no matter how long you rinse it, regardless of shampoo. I got a tip from my colorist to add baking soda to my shampoo, and it works like a charm, for squeaky clean hair after coloring. I was told they're working on improving the formula to rectify this issue, so I'm patiently waiting. This doesn't deter me from continuing to use this, because I love my beautiful rich color customized just for me! Although it's an inconvenience to go through the baking soda routine, I'm loyal and will continue to be patient for a reformulation. In my opinion, I think a shampoo packet with baking soda inside the formula should be included with the color kit. Otherwise, I'd recommend this coloring kit and service to everyone! Fantastic customized color, easy application (besides rinsing) and a fair price. I will rate 5 stars when rinsing is no longer an issue. Love E-salon, love my colorist, love my color! 😍 31 of 32 people found this review helpful. Did you? |
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Response From Our ExpertsIrish Princess- Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
RESIDUEAlthough the colour was a great match, I have washed my hair twice and have been left with dark residue all over my scalp. I am not very happy about this. I am not sure on the ingreedients of the colour mix, but it is very strong and smells like ammonia!! My normal hair colour does not contain this so I will continue to use that instead. Sorry but this is not for me. 5 of 5 people found this review helpful. Did you? |
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Response From Our ExpertsSelina - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. This is absolutely not typical of our product, and we take your feedback seriously. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Still not quite rightI still can’t decide if the copper tones I continue to get with this color are a result of how I am applying it, or the coloring that I received. Or maybe it’s just my hair. Whatever the case, I still can’t seem to get the results I’m looking for, which is no copper tones and more Ash tones. I really like the convenience of esalon, but I’m thinking of going back to drugstore box color or spending a bunch of money at a salon to get the color I want. Any suggestions? 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKatie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too expensiveIt’s no different than the one I get off the shelf at Walmart 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |