66,754 Verified Client Reviews |
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Not copper blonde- green toned light brownI had medium blonde hair with a subtle blonde baylage, and natural strawberry undertones. I wanted a dark blonde copper for fall. The color did not come out as expected, it is more of a beige light brown with green undertones (and almost no copper.) the color application was pretty even, but was also very damaging- I took 10 minutes to apply and left it on the recommended 15 minutes. I’m surprised at the unusual amount of damage for only a demi permanent. I’m not very happy with the end result, and it certainly is not salon quality. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
didn't like the color did color grays goodDid not like the color didn't cover Gray's good 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't colour hair good.Hi I coloured roots only and the colour is alot lighter then my Dark brown almost black hair. My grey hair is very stubborn. i tried attaching pictures several times but kept saying invalid. Is there another way to send pictures Thanks Michelle Burt 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great colorI love my color. It has blended my 2 tones together. I cant see the darker ends anymore, its all one color. Thanks. 0 of 0 people found this review helpful. Did you? |
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Best color I’ve ever usedWith some emails to the colorist, they came up with exactly what I wanted - just brown. No red/orange undertones & my hair is silky soft. This may sound weird, but no one has noticed! That’s how natural it looks!! 0 of 0 people found this review helpful. Did you? |
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Excellent xBeautiful colour excellent couor 0 of 0 people found this review helpful. Did you? |
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eSalon really listens!I have bought from eSalon before and although I thought I would like the color that I choose, I didn't. So I wrote to the company to let them know and also how I thought they should readjust my color. It turned out great! I love the color and as always my hair is much softer. 0 of 0 people found this review helpful. Did you? |
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Custom ColorSpot on! So excited about eSalon. My hair color is beautiful and even men have commented on it. They specifically said, “I like your hair. It’s beautiful.” I’ve never had that type of compliment before. Thank you eSalon. It was also very easy to use and covered my gray hair perfectly. I’ve recommended it to many people who have commented about my hair 0 of 0 people found this review helpful. Did you? |
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Do not buy this product seriouslyIt took me 6 shampoos to get this stuff out and it was just my roots. My hair felt like tar!!! -10 stars if i could! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSeveline - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Great stuffThe only thing i didnt like was how long it took to arrive 0 of 0 people found this review helpful. Did you? |