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Custom Color Set
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66,754 Verified Client Reviews |
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A great kitI enjoy receiving my kit, it has everything I need to sort my hair colour out . It smells more pleasant than others and seems to blend better with previous colour. This is one of the better products available for home colour especially as you can get the colour and tone your looking for. 0 of 0 people found this review helpful. Did you? |
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Good coverageGood coverage - plenty of colour (considering ny husband put it on for me and he did a good job). I can still see a shine of red in the light however I think I need a 2nd layer of colour as my original colour was quite bright (red). Much better than sitting in a salon for 2 hours especially if you have kids. Would defo use again!! 0 of 0 people found this review helpful. Did you? |
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Color treatmentI have red hair so it's very hard to get a color and make it look natural. But custom color nailed it. Love love love it.! 0 of 0 people found this review helpful. Did you? |
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Great gray coverageI’ve been coloring my hair for years and this is the first product that did an awesome job at coloring gray. It’s not harsh, is easy to apply and leaves your hair soft and no more grays 😊 0 of 0 people found this review helpful. Did you? |
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Best Color Product I’ve Ever TriedI’ve used many home color brands and professional color at home. This kit is by far the best I’ve ever used. Staff is professional and knowledgeable and the idea that this comes so custom is fantastic! My stylist worked with me via emails and communicated back and forth until we picked a color I’d be most happy with. The end result was beautiful and the three step process ensures even and shiny results. Couldn’t be happier! 0 of 0 people found this review helpful. Did you? |
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FineIt was an ok color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
So Happy!I requested a minor change to my color -- a slightly lighter shade -- and the next shipment was just what I asked for! 0 of 0 people found this review helpful. Did you? |
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Not Even Close - HATE IT!I was looking for a reddish brown color and my color turned out a very dark brown (almost black) which looks awful on me. No red in this AT ALL - not even in the sun. I went through the questionnaire process and chose the color I wanted and even included pictures. I would have achieved better results (and I have) had I purchased a color off the shelf at the grocery store. I have colored my hair many times myself in the past and had no problem achieving the color I wanted. Now I used a colorist and she has never had an issue getting me to the color I wanted. She was ill and had to cancel my appointment and I couldn't get in for 4 more weeks so I took a chance on this. Lesson learned. HATE IT! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
First custom color was great!The second was a disappointment. I followed the directions to a t but my hair turned a mousy brown color . Very displeased. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAutumn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
StickyI have used this service a few times in the past. This month was not great. After coloring as per the instructions, I was left with a thick wax like substance. I had to go to a professional to get it fixed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |