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Custom Color Set
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66,921 Verified Client Reviews |
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Like the colour but not how it left my hairHair colour was good but despite following the instructions my hair was left matty and greasy. My hair was not shiny and glossy as I would have expected because that is what I usually have from shop brought colours. I am not prepared to risk my hair condition again so am cancelling my plan especially as when I reached out to esalon I was told to make sure I massage for 2-3mins before rinsing and shampoo which I did do this time so if that is all they can offer I don't wish to use it again. Oh and the timer didn't work. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email to further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Very dark colorNot the promised results. It's way darker than the color I chose. I like the afterwards smoothness though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right! |
Love the recent changeI haven’t been coloring my hair every six weeks, so I have an extra one right now, but I love the modified color you sent me! Thank you Stephanos for the work you did to create this color. It’s perfect! 0 of 0 people found this review helpful. Did you? |
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great, lasting colourThis is by far the best affordable way of colouring hair at home. Not the cheapest, but there is a room for adjustments and good support from the company. Any suggestions are treated with respect and an upbeat response. The quality is excellent. The lasting performance is better than any over the counter hair colour. The coverage of grey hair is perfect, although there are no miracles when it comes to fading it quite soon. The best part is that once I decide to go lighter, I have the option, which will be coordinated. Very pleased so far. 0 of 0 people found this review helpful. Did you? |
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Long lasting colorColor lasts with very little fading and excellent grey coverage. 0 of 0 people found this review helpful. Did you? |
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BestBest hair dye ever will never give it up. 0 of 0 people found this review helpful. Did you? |
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Love itThe color was perfect. 0 of 0 people found this review helpful. Did you? |
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Perfect colorThe color was just right. It changed the tint of my pure white hair to white with a light golden overtone. Great job. Thank you. 0 of 0 people found this review helpful. Did you? |
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Great ColorI love the new color 0 of 0 people found this review helpful. Did you? |
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Love my colorI love my color!!! 0 of 0 people found this review helpful. Did you? |