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Custom Color Set
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66,772 Verified Client Reviews |
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Too DarkI have been very pleased with the color up until this last time. I need my next shipment to be a little lighter. I ask for dark brown but it turned black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlesia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not salon qualityColor faded very quick. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlana - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Turned to weird thick gooI tried esalon for the first time. The smell was really, really strong. Other than that, things seemed to go okay. I mixed in a plastic bowl, applied with my brush, and waited my 30 minutes. When I tried to rinse it out, I thought it was working. Then, I took the gloves off and could feel that the back of my hair felt really weird. The dye had stuck to my scalp and formed a weird goo. I had to take my fingernails and rake it off. I had to take the shampoo and scrub my head and wash my hair twice to get it out. My hair then felt very stiff, but after I put the conditioner in, it smoothed out. The color turned out fine, but I was so weirded out by the experience, I don"t know if I'd do it again. I've never had hair dye do that before. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Great colour, just what I wantedI couldn’t be happier with my custom made colour, it’s beautiful. The package contains absolutely everything I need. The gloves are soft and fit really well, not the usual huge hard crinkly ones. Having the second pair for rinsing is a fantastic idea. Great conditioner made my hair soft and shiny. A truly wonderful experience in a box and at a fraction of the cost I once paid. I have signed up to have a monthly delivery. Oh and not forgetting the great feedback from friends and family. 5 of 5 people found this review helpful. Did you? |
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good resultsI love the kit itself. The protecting cream and the stain remover wipe worked great. I really like the results of my color. It covered the gray well and the color is exactly what I asked for. I will continue to use E Salon. Thanks I wanted to add that my beautician said I had good coverage and was surprised. I was the first person she met that used your product. 3 of 3 people found this review helpful. Did you? |
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Best hair color EVERIt covered all the greys! It made my hair shiny and healthy! The undertones give my hair depth and definition! 0 of 0 people found this review helpful. Did you? |
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Great new colourLoving the slight difference in colour! I have long thick Asian hair, so I struggle to find the shampoo and conditioner sufficient. Would be nice to have more. 0 of 0 people found this review helpful. Did you? |
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So many compliments!My color just keeps getting better and better as the last of my old drugstore color fades away. My hair is soft and super shiny. The color kit somehow produces these gorgeous highlights. I get compliments all the time! 0 of 0 people found this review helpful. Did you? |
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Love!This color is awesome and last longer than any I have tried .Thank you! 0 of 0 people found this review helpful. Did you? |
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Hair RevivalThe customized color has been a wonderful addition to my natural hair journey. I've gotten so many compliments. I love, love, love the quality and richness of the products. 0 of 0 people found this review helpful. Did you? |