|
Custom Color Set
|
66,772 Verified Client Reviews |
|
Sort by: |
|
Darker but goodIt was darker than I’m used to but it worked very well. Not excessively drying and easy to use 0 of 0 people found this review helpful. Did you? |
|
Love this product!I was a customer years ago and loved the product then. My color was Copper Mahogany. The only reason that I discontinued using it was that I wanted to go back to blonde highlights all over and needed to go back to a professional. Called Customer Service and they were wonderful. It was no problem and I was told that my file would be kept on hand in case I wanted to return. Just recently I wanted to change back to Red. My professional colorist did a great job with the change but she moved out of the area. Took a chance with someone new and she totally botched it. It was dull and not the color I wanted and I got to pay $75. I certainly didn't want her to try to fix it. Thought to myself, "I can do better than this and pay a lot less money." Let's see if eSalon is still as good as before. So I called Customer Service and was treated just as graciously as years ago. My file was still active so I took the steps to order again and resume auto-delivery. I could have elected to keep my old formula but I wanted to tweak it a little. Some of the names have changed but the product quality and delivery are still A1A. I was thrilled with the results and paid a LOT less money!! The instructions were thorough and easy to follow. If you're tired of paying someone a boat load of money to color your hair or you're not satisfied with what you can pick up in the drug store, This is definitely worth it!!!! 323 of 338 people found this review helpful. Did you? |
|
Beautiful colorI'm very pleased with the color and condition of my hair with your product, but would have preferred a shade or two lighter. I'll work with my colorist on my next order. Thanks for the extra color. With my long hair, it usually takes more than one container. The only problem I have is my hair. It's fine and difficult for me to wind up into the four sections without it slipping out of the clips. Finding clips without metal is my biggest issue in the rural area where I reside. 0 of 0 people found this review helpful. Did you? |
|
Pleased!I have mixed results on my grey temples, but overall very happy with the color and ease. 0 of 0 people found this review helpful. Did you? |
|
Love ItA lot of people thought my hair was naturally red. Thanks. 0 of 0 people found this review helpful. Did you? |
|
Like the colour but not how it left my hairHair colour was good but despite following the instructions my hair was left matty and greasy. My hair was not shiny and glossy as I would have expected because that is what I usually have from shop brought colours. I am not prepared to risk my hair condition again so am cancelling my plan especially as when I reached out to esalon I was told to make sure I massage for 2-3mins before rinsing and shampoo which I did do this time so if that is all they can offer I don't wish to use it again. Oh and the timer didn't work. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsWe never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email to further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Very dark colorNot the promised results. It's way darker than the color I chose. I like the afterwards smoothness though. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsWe’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right! |
Love the recent changeI haven’t been coloring my hair every six weeks, so I have an extra one right now, but I love the modified color you sent me! Thank you Stephanos for the work you did to create this color. It’s perfect! 0 of 0 people found this review helpful. Did you? |
|
great, lasting colourThis is by far the best affordable way of colouring hair at home. Not the cheapest, but there is a room for adjustments and good support from the company. Any suggestions are treated with respect and an upbeat response. The quality is excellent. The lasting performance is better than any over the counter hair colour. The coverage of grey hair is perfect, although there are no miracles when it comes to fading it quite soon. The best part is that once I decide to go lighter, I have the option, which will be coordinated. Very pleased so far. 0 of 0 people found this review helpful. Did you? |
|
Long lasting colorColor lasts with very little fading and excellent grey coverage. 0 of 0 people found this review helpful. Did you? |