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Custom Color Set
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66,925 Verified Client Reviews |
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Did not coverThis product did not cover the gray roots. I did like that they would adjust the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Valerie! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrassyI wasn’t really impressed with my color this time. My hair is looking brassy and my color isn’t really sticking. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Teri! We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Not my favorite shadeThis color was lighter then what I wanted. I had wanted to get a darker color then my last order but ended up getting one that was lighter and more red then I would of liked 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Debbie! Thank you for your feedback. We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Highly recommendFirst purchase my color was a touch brassy, so I wrote and sent a picture. My second shipment my colorist adjusted my formula.....AWESOME!!! It’s exactly what I wanted!!! My husband even told me to stay with this color as it was perfect......he has NEVER said that any other time in the past 10 years that I’ve been coloring my hair! Have already been spreading the word of eSalon 1 of 1 people found this review helpful. Did you? |
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Perfect ShadeI’m really happy with the color blend that you recently sent. I’m really pleased! 0 of 0 people found this review helpful. Did you? |
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Colorist RIGHT ON !Finished color Showered Blow dry BEAUTIFUL COLOR !! 0 of 0 people found this review helpful. Did you? |
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Like the colorI liked the color and the assistance I received on the phone. 0 of 0 people found this review helpful. Did you? |
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GoodOverall I love the color. I think the hair dye was a bit damaging to my hair, but I did go a little lighter than normal. It has a strong smell while applying also. I have gotten many compliments on the color and I am ordering again! 0 of 0 people found this review helpful. Did you? |
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I’m enjoying the color that I get from my shipments!I wanted to give you some feedback. The results I’m getting are awesome! I love the look! 0 of 0 people found this review helpful. Did you? |
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I'm a convertI used to go to the salon every 4-6 weeks to have my roots done, which was $50 to $100 every month. This was a lot of money to be spending so frequently just on root touch-ups, not even changing colors or adding highlights, but I couldn't think of an ulternative since I have had some unfortunate incidents with boxed hair dye in the past and I'm always afraid I'm going to screw something up if I just buy professional hair dye and do it myself. I saw an add for this on facebook and saw the reviews, so I thought why not. From the first time I used it, I definitely saw the difference. My hair is so much shinier and smoother, I have even noticed it getting healthier over time. The color blends perfectly month to month and the directions are so simple to follow. I don't think I will ever go back to paying so much to color my hair at an expensive salon. 5 of 5 people found this review helpful. Did you? |