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Custom Color Set
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66,925 Verified Client Reviews |
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Wonderful!Best Color Ever! 0 of 0 people found this review helpful. Did you? |
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Great color match/Poor coverage.I love the support I get from my stylist. My last formulation did not entirely cover my dark and gray hairs. 0 of 0 people found this review helpful. Did you? |
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Excellent ColorThis is best color I have received thank you for tweaking the color these last few orders 0 of 0 people found this review helpful. Did you? |
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Excellent productsMakes my hair feel and look like a hair colour by a top salon 0 of 0 people found this review helpful. Did you? |
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FinallyI have been using home dye for years. This product has really helped with my thinning hair. I finally don’t have to deal with the red that always seemed to show up later in the cycle! I would recommend this product... and I never recommend this sort of thing! 0 of 0 people found this review helpful. Did you? |
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Great color!I liked the color a lot. I had just some issues trying to color just my roots. I have short hair. So that was an issue. But other than that I loved it. No bad fumes or funny odor 0 of 0 people found this review helpful. Did you? |
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Just OKI really didn't like the very strong smell of the product. I'm used to using ammonia-free colors. Because my hair is somewhat fragile, I think this product might be too strong for me. Color is very natural looking. I just used it so I will see how it wears. My fear is that the roots will lighten and the gold will be more prominent at the roots as it wears. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Desi- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
This went wrong for meI wanted to love this hair color, but this was very disappointing to me. When I initially chose a color, I could not see a light blond available in the choices that were offered to me. I don't know why, because I know now that there IS one. I chose the lightest one in that selection, which was medium blond. It was too dark, and too red. Since I have already used it, I can't correct my color. I don't like the color, but was told that I can't change it because a new hair color will only change natural hair (not previously colored hair). I liked the idea of having "personalized" color, but did not find it very personal. The process of applying the color is the same (nerve-wracking) process I have always used with drugstore color- trying to apply it to only new growth all over, including the back of my head. Ugh. It may be less damaging than drugstore color- I can't tell. Washing it out is a little strange as it seems to be thick and gel-like, requiring that you rub it off your scalp before you use the shampoo. I have bad hair- damaged, fine and thin dishwater blond. I had hope to find help using this hair color, but did not. It looks better lighter, so I'll go back to the drugstore color and hope for the best. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Melissa- We’re sorry to hear that you were unhappy with the results of your custom color. We have reached out to you via phone so that one of our Licensed Colorists can further discuss your hair color needs. Thanks again for reaching out and giving us a chance to help you reach your color goals! |
DislikeI cannot use this product it's taking my hair out and making my scalp sore. Please do not send anymore of this coloring. Ty sincerely 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Cynthia- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Perfect Again!I love how simple and easy it is to do this at home with such quality chemicals. I have to remind myself to read the directions each and every time and to never skip a step. That way I get the gorgeous hair color that I want and deserve! I did have to contact eSalon this time over a small issue that I'm sure I caused, and the response was super quick. Thank you!!!! 0 of 0 people found this review helpful. Did you? |