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Custom Color Set
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66,925 Verified Client Reviews |
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Roots not coveredThis was the third time that color that was sent to me to cover my roots. This time, most of the roots covered but now they are a golden blonde in which have a red tint. The rest of my hair is a light blonde. This is not what I would expected from a company that specializes in hair color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kim- Thank you for reaching out to us here at eSalon. We are so sorry to hear our color did not meet your expectation and needs at this time. We appreciate your time and feedback! |
Not real happySo my grays were still there and are now. My color did not change much at all. Still had the cherry color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Nancy- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Quality was good, multidemensional, but color was darker than exprectedAs the headline states, the quality of my results were very good, but significantly darker than was expected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jessica- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
colorneed less red and med brown replaced by violet 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Michele- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love my hair colorI was a previous customer of eSalon, and decided in 2016 I didn't need to color my hair any longer. I cancelled my membership. Two years later, I was not happy with my gray-dull hair. I went back to eSalon, received my hair color formula, and I love the results!! My hair has a shine and the gray is gone! It has made my hair look alive again. Thank you. I look forward to my next application in January 2019. 1 of 1 people found this review helpful. Did you? |
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custom color setMy color expert picked the exact color for me! 0 of 0 people found this review helpful. Did you? |
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Best colorI like a certain shade of red,they got it more than Perfect after second try Love it 0 of 0 people found this review helpful. Did you? |
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Best hair colorThis is the best custom hair color I have had in years. The colorist did an amazing job putting this color together for me. It’s perfect. Thank you!😊 0 of 0 people found this review helpful. Did you? |
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Same color as when I was 5years oldThis is the most natural looking color I have ever used just like when I was 5 years old except I'm 67 years young & would be otherwise all white which I am not ready for! get to many compliments . 0 of 0 people found this review helpful. Did you? |
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Wonderful!Best Color Ever! 0 of 0 people found this review helpful. Did you? |