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Custom Color Set
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66,818 Verified Client Reviews |
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So many complimentsIt makes my hair so shiny and covers the greys! Prefect and easy 0 of 0 people found this review helpful. Did you? |
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Many complimentsI've received many compliments on my color. Thanks! 0 of 0 people found this review helpful. Did you? |
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Nice colorNatural looking color, and it leaves your hair in good condition...not the straw-like feel with over the counter color. 0 of 0 people found this review helpful. Did you? |
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CHANGE TO COCO BROWNI loved the root color. It was totally what I wanted. The ends color needs to be a bit darker. The complete top of my head is a whitish silver color while the back of my head is about 50 % white. I love the way the ends color gives me highlights but tends to fade out to a lot lighter color then the rest of my head. Sorry about the nit picky. 0 of 0 people found this review helpful. Did you? |
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Long lastingGreat product no strong order the color is true to what you pick a little costly compared to the store if you were to do it yourself but you get what you pay for well worth the few extra bucks 0 of 0 people found this review helpful. Did you? |
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Getting compliments!I love the color and how you can have it specially made and shaded. Also how the kit has everything like a professional would use. The highlights are very pretty and natural looking. Downfall for me is, my gray started showing at my side hairlines within a short time. Also small containers for shampoo and conditioner needs to have more and be in a better standable container. I would like a sticker or something to stick on my calendar showing when I did the color and another for when it is due again. 0 of 0 people found this review helpful. Did you? |
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Makes my hair a grease ballI’ve done esalon 3 times now and the same things happens every time and no one can explain it to me. Basically the color takes about 5 days to wash out of my hair. I have extremely thick hair and after leaving on my hair for 30 min as instructed...only using half to 3/4 of the bottle of color...my hair looks like I slathered it in oil. It’s heavy, hard to brush, and I have to wash it twice a day and it’s still greasy. I’ve had no real help from esalon. On top of that it doesn’t really lighten my hair which is what I have been going for. The esalon team says it can’t send me any lighter color, but I’m basically coloring my hair the same color it is. I won’t be purchasing again. No real help from esalon and a week of disgusting hair. Not worth it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lyndi- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that we can further discuss your color, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Love the product...butI'm happy with the product, but just not as happy with the color as the 1st time using it, not sure what it is, maybe I'm not communicating my desire of color as I should be?? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. We have sent you an email to discuss how we can adjust your formulation to help you achieve your desired color. We appreciate you reaching out! |
Wrong colorThe color I received this time was much lighter and had a VERY noticeable red tint. It looks awful and my roots do not match the rest of my hair at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Don't like the gummy textureIt took 3 washings in 2 days to feel like hair again! Washed a lot of my color down the drain. Kind of like throwing money down the drain. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |