|
Custom Color Set
|
66,934 Verified Client Reviews |
|
Sort by: |
|
Nice colorGood this time it’s better 0 of 0 people found this review helpful. Did you? |
|
Gorgeous redUnlike most red haircolor this one doesn’t fade or wash out. It doesn’t have the harsh ammonia smell you get with most hair coloring solutions and the hair color plus shampoo leave my hair very soft and silky. . 0 of 0 people found this review helpful. Did you? |
|
Best Colour EverI've never had a hair dye quite like this, it's gorgeous and I'm getting compliments all the time. The two different colours for the roots and ends really does make a difference. The only negative I have is that it took me 2 and half hours to apply it all probably as it's my first time and I've thick long hair (length to my armpit). Which as it took so long the colour on the lengths was just a little too dark. 0 of 0 people found this review helpful. Did you? |
|
colorbecause my hair is gray, i get a red scalp-- ? 0 of 0 people found this review helpful. Did you? |
|
Love the colorLike it a little more red but loved the color. It looks very natural 0 of 0 people found this review helpful. Did you? |
|
Not too shabbyEverything about my order was super except for one thing-----only one pair of plastic, disposable gloves. The instructions mention to put on a fresh, second pair of gloves, but there was only one pair in my box. Other than one pair of gloves, the product was great. I am gonna order again, but I will have a second pair of gloves "at the ready." 0 of 0 people found this review helpful. Did you? |
|
Colour didn't last very longThe colour didn't last very long. Can you suggest a similar colour that will last longer 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJane- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Not good for my hairWhile the color is great, I have found the product itself to be quite damaging. My hair is so stripped feeling and bone dry after that I can't even get a pick through it w/o a lot of breakage. I've been doing my roots at home for 20 years, so I've certainly tried different brands. I'm afraid this one is just not a good product for my hair. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBrook- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly to discuss your next steps. |
BurntBurnt my scalp and skin on my ears,face and neck. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRegina- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Still had some gray :(I left the color on my roots for 45 minutes and still had some gray in an area that I know I covered and even saturated since I had plenty of color. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJennifer- Thank you for your feedback on your color. Here at eSalon. We are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |