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Custom Color Set
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66,818 Verified Client Reviews |
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Didn’t change the color of my hair at allI wasted money on this product and it didn’t even change the color what so ever. Never will I buy again. I was so excited about this product but disappointed with the results it’s like I just colors my hair with developer because no color was changed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie- We’re sorry to hear that you were disappointed by the results of your color application. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love this colorGreat gray coverage and wonderful color, thank you 0 of 0 people found this review helpful. Did you? |
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hair dyeMy hair colour is great 0 of 0 people found this review helpful. Did you? |
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AaaaaamazingI have been using box dye since I was 20 and got my first gray hair. I’ve always been bummed with the results always ending up too dark or being such a weird color. This year, for the first time I went to a salon for color. I paid $300 for a color that was only ok, provided by possibly the meanest person ever. 6 months later I finally found esalon. I paid $10 for my first box and got to decide the exact color I wanted. My colorist emailed me for a picture because I didn’t include one. Then we emailed back and forth because she wanted to know exactly what I was looking for and she even suggested going a lighter shade of brown, to avoid my fear of going too dark. OH MY GOODNESS. this is the best color I have ever used and I will never ever stop using esalon. It’s the perfect shade of brown, with the perfect undertones. The actual process of dying was made so simple and easy by the kit and the color was literally exactly what I’ve wanted for the past 7 years but never been able to obtain. It’s been three weeks since I colored and I still love it. It’s faded a little obviously but im finally not getting that weird red brown color that I’ve always hated. I already can’t wait to dye my hair again and added the color tint and the clips to my next auto ship. Thank you esalon, you guys are THE BEST EVER. 4 of 4 people found this review helpful. Did you? |
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Washing Color OutI have been ordering from ESalon for 3 years now. I love the concept and the color. However, it is difficult to wash th color out and leaves a sticky film on my hair, for 3 or more days, even after diligently trying to wash it out several times. I also referred my sister and a friend who had even more trouble then me - it might have to do with the water they use. However, we all agree the color and concept is awesome but it is so frustrating trying to wash it out. Therefore I am now too canceling my account. If you ever improve this aspect of the product I will definitely rejoin and I am sure my sister and friend would as well. Please keep me posted. Sincerely, Kim 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. You are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Uneven colorReally beautiful packaging and I was so exited to use it, however even though I paid the rush fee it took longer than expected to be delivered. The color left a brassy red tint to my hair even after the toner that came with the highlighting kit. My roots where left a lot darker than the rest of my hair even though the box came with extra color to ensure full coverage I feel it didn’t cover my hair evenly or properly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberlee- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dark Brunette - Where has this been all my life!Love this Tint Rinse!! When will it be available again?? I've been waiting for tooooo long! My hair is not shiny and soft without it - addicted! 0 of 0 people found this review helpful. Did you? |
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Made for meI love that my color is made specifically for me. And on auto ship, I'm always able to make adjustments to my color before it ships. 0 of 0 people found this review helpful. Did you? |
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My hair colour glows!My first colour made my hair look healthier than I have seen in a long time..and the colour lasts. Everyone comments on it. Love it! 0 of 0 people found this review helpful. Did you? |
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Color looks great!Thank you e salon! 0 of 0 people found this review helpful. Did you? |