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Custom Color Set
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66,844 Verified Client Reviews |
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ColorThe color was still way too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShayna - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
AmazingHi, over all for this color is amazing, other than the smell is too strong for me and I got a dandruff after my second application.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarichu - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details |
Much too darkI need a lite ash blonde 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
InconsitantI follow the coloring instructions to the T and it always seems that my hair looks obviously home colored afterward. Even just applying to my roots only, you can still see a blatant transition between the fresh colored roots and was was previously colored because it seems like the roots are way too dark. i have sections of hair that look all different! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber- We’re so sorry to hear that you were disappointed by the results of your color application. We will always work with you to help you meet your hair color goals if they are achievable at home. It appears that one of our colorists has adjusted your next color according to your feedback. Thank you for taking the time to reach out! |
Thank you so much.It’s so convenient to color at home. It’s a warm color match. 0 of 0 people found this review helpful. Did you? |
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customer sserviceI appreciate the quick response on the color change on my order. Your product is awesome. 0 of 0 people found this review helpful. Did you? |
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Color is right.The e-salon team worked to get my color right. Thank you. 0 of 0 people found this review helpful. Did you? |
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Best Color MatchTerrific color match! Covered grey hair and matched with the rest of my color. 0 of 0 people found this review helpful. Did you? |
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Healthy Happy HairSince finding E-Salon, my hair, it’s color and condition-health of said hair has never been better. E-Salon helped me to look better so I feel better. Thank you E-Salon🤩 0 of 0 people found this review helpful. Did you? |
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Product result'sI like this product and the time between colors has legnthened..I would like a little lighter brown next purchase 0 of 0 people found this review helpful. Did you? |