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Custom Color Set
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66,934 Verified Client Reviews |
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Wish I’d been warned that you can’t go light once you pick a colorIn spite of letting them know that my hair almost always gets red highlights, and I don’t want that. I’ve got dark blonde hair with a ton of red highlights. Since apparently dye can’t remove dye, my new hair color is only supposed to be applied to the roots. That would mean that I’d have ombre hair for the next 4-5 years while it grows out. I’m now on the search for a colorist who can fix it now. On the upside the color is easy to apply and it doesn’t stink. However the conditioner that’s included isn’t very good with snarls. I much prefer Suave Clarifying conditioner. It’s fabulous at preventing tangles. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim- Thank you for your feedback on your color. At eSalon, we are always striving to improve and ensure each and every customer is satisfied with their color! We are so sorry to hear that we haven't gotten it just right for you. We are always happy to adjust based on a client's feedback if we are able to help them achieve their color goals at home. We appreciate you taking the time to reach out. |
Won't buy againThe toner turned my hair grey, even though I only left it on for eight minutes. Nope. Never again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie- We’re so sorry to hear that you were disappointed by the results of your toning mask application. Fortunately, there is an easy fix. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the color!My hair had been over highlighted making it look washed out and less healthy. Received my new color within a couple of days and was excited to see what it would do. I love the results, and it was so easy even though I have a lot of hair. New customer for life! 0 of 0 people found this review helpful. Did you? |
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So convenientI love the color they mix for me. It perfectly matches my natural color which is what I wanted. My hair is healthy and looks great! 0 of 0 people found this review helpful. Did you? |
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Roots only due to existing highlightsGot exactly what I asked for which was a light brown (golden) color that turned my gray roots into highlights. Super happy!!! 0 of 0 people found this review helpful. Did you? |
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How easy was that, and it looks great!My first custom color package was awesome. It took me loner to try than originally scheduled... but in this case the wait was well worth it. I’m a chicken at heart when it comes to coloring my hair. After 1 bad experience with box color from the store, I refrained for years until I finally decided to try eSalon. My first attempt went so well, I won’t go back to my stylist again! My stylist happens to be a friend, but this method allows me to color my hair on my schedule and not fit into her’s. With the money I’m saving, I can meet her for lunch monthly if I want and I’ll still be ahead. I will probably adjust my future color a little but I’m extremely pleased with the results. 0 of 0 people found this review helpful. Did you? |
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Best home colour everI’ve used box dyes before but never looks right - it’s hard with blonde. My roots were 2 inches of dark blonder and I had Remnants of highlights on half my hair. The colour match is so perfect. the intstructions are excellent and I followed them to the letter and my hair is even colour, the roots matched the rest of my hair, and I look like I’ve been to Salon but I’ve paid a fraction of the price. I will 100% be using again. Excellent product. 0 of 0 people found this review helpful. Did you? |
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Using eSalon for A Few Years! ☺️12/2018 Changed to a slightly darker blonde with more red (strawberry blonde). Really like the color, have received many compliments! But, only leaving it on for 5 minutes to the rest of the hair after the initial longer time first the outgrowth (roots), it didn’t take too well. The ends were still fairly bright blonde. I decided to get about an inch trimmed off. My last two loaded picks on 12/23/18 are after the hair cut. I like it and will stay with this color for awhile! * Website Note: should be able to put notes with uploaded pics or new notes with date fields. * April 2018 New packaging looks nice. The bigger developer bottle to mix in is good. I would only pour half color into the developer bottle and mix thoroughly then put second half in because the original bottle didn’t really allow enough room to get it mixed well (I still did this for this application but probably didn’t need to). The directions could be a little bigger, darker/bolder. As a 50+ year old, I now need reading glasses. I put contacts in to do my hair so my regular glasses are not in the way, and I’d like to not have to put on my reading glasses with color on my hair to read the next instructions... The shampoo and conditioner packets are hard to rip open with wet, gloves hands and the section to rip doesn’t allow any product to come out so I needed to get scissors to cut them (I had to do this with the other packages too). Typically, when I have time, I let the conditioner stay in my hair a couple hours (first wrapped in a towel and then down and combed). I then rinse it out and let it dry naturally for awhile before I blow it out. My custom color: Light Blonde (Strawberry) Application Technique: Roots + End (should say “outgrowth”; roots are under the ground ;-) per my previous beautician ) Colorist: AngeLynn Overall, have really liked eSalon and like when I can change up my color (a bit darker for winter! 0 of 0 people found this review helpful. Did you? |
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Take cautionEven though they have a stylist mix your color they can't completely, without seeing your hair in person, know what is best for it. I sent info on my hair as well as pictures and after using my first order my hair had a green hue to it...they were nice enough to send me a tinted shampoo which just made it worse..in my opinion...so this is not Salon quality at home, since part of the quality of the salon is being present to fix mistakes... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reach out to discuss your next best steps! |
Root color is horrible!Although the root color to cover my gray hair, it is way too light for the in color and looks horrible! It came out an orange e red color and my hair is closer to dark Auburn or brown with red highlights. In addition, I've never used a product where it left my hair feeling dry after it's been colored. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |