66,866 Verified Client Reviews |
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Disappointed in colorCalled because color I had picked came out too red. Color recommended came out even redder. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Hair colorI don't care for the latest color that was sent. It came out very light and washed out looking. I followed the instructions carefully, but was disappointed. I've liked all the other colors I've gotten up until now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerry - We’re sorry to hear that your color came out lighter than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. We look forward to crafting your custom color! |
ColorColor was not changed as asked 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Custom colorEasy to use n love ability to adjust color. 0 of 0 people found this review helpful. Did you? |
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Excellent productHigher quality than what you can get at the drugstore. No chemical smell. The color blocking gel for your hairline works great. Love it! 0 of 0 people found this review helpful. Did you? |
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NiceI love the color and the detailed information and tips, things I didn't realize and I have been coloring my own hair for years. I love the personalized care I have received so far! 0 of 0 people found this review helpful. Did you? |
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my colorThe color is beautiful and it is easy to put on 0 of 0 people found this review helpful. Did you? |
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Donna PAwesome love it!!! 0 of 0 people found this review helpful. Did you? |
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Custom color mixI love my color. Everything is sent to me with easy to follow directions and my hair looks and feels great! 0 of 0 people found this review helpful. Did you? |
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BetterDefinitely closer to the color I was hoping for. I just wish I could get it without having to continually buy the highlight with it. Still cheaper than the salon and I am receiving compliments. People can not believe I am doing it myself. 0 of 0 people found this review helpful. Did you? |