66,866 Verified Client Reviews |
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How easy was that, and it looks great!My first custom color package was awesome. It took me loner to try than originally scheduled... but in this case the wait was well worth it. I’m a chicken at heart when it comes to coloring my hair. After 1 bad experience with box color from the store, I refrained for years until I finally decided to try eSalon. My first attempt went so well, I won’t go back to my stylist again! My stylist happens to be a friend, but this method allows me to color my hair on my schedule and not fit into her’s. With the money I’m saving, I can meet her for lunch monthly if I want and I’ll still be ahead. I will probably adjust my future color a little but I’m extremely pleased with the results. 0 of 0 people found this review helpful. Did you? |
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Best home colour everI’ve used box dyes before but never looks right - it’s hard with blonde. My roots were 2 inches of dark blonder and I had Remnants of highlights on half my hair. The colour match is so perfect. the intstructions are excellent and I followed them to the letter and my hair is even colour, the roots matched the rest of my hair, and I look like I’ve been to Salon but I’ve paid a fraction of the price. I will 100% be using again. Excellent product. 0 of 0 people found this review helpful. Did you? |
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Using eSalon for A Few Years! ☺️12/2018 Changed to a slightly darker blonde with more red (strawberry blonde). Really like the color, have received many compliments! But, only leaving it on for 5 minutes to the rest of the hair after the initial longer time first the outgrowth (roots), it didn’t take too well. The ends were still fairly bright blonde. I decided to get about an inch trimmed off. My last two loaded picks on 12/23/18 are after the hair cut. I like it and will stay with this color for awhile! * Website Note: should be able to put notes with uploaded pics or new notes with date fields. * April 2018 New packaging looks nice. The bigger developer bottle to mix in is good. I would only pour half color into the developer bottle and mix thoroughly then put second half in because the original bottle didn’t really allow enough room to get it mixed well (I still did this for this application but probably didn’t need to). The directions could be a little bigger, darker/bolder. As a 50+ year old, I now need reading glasses. I put contacts in to do my hair so my regular glasses are not in the way, and I’d like to not have to put on my reading glasses with color on my hair to read the next instructions... The shampoo and conditioner packets are hard to rip open with wet, gloves hands and the section to rip doesn’t allow any product to come out so I needed to get scissors to cut them (I had to do this with the other packages too). Typically, when I have time, I let the conditioner stay in my hair a couple hours (first wrapped in a towel and then down and combed). I then rinse it out and let it dry naturally for awhile before I blow it out. My custom color: Light Blonde (Strawberry) Application Technique: Roots + End (should say “outgrowth”; roots are under the ground ;-) per my previous beautician ) Colorist: AngeLynn Overall, have really liked eSalon and like when I can change up my color (a bit darker for winter! 0 of 0 people found this review helpful. Did you? |
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Take cautionEven though they have a stylist mix your color they can't completely, without seeing your hair in person, know what is best for it. I sent info on my hair as well as pictures and after using my first order my hair had a green hue to it...they were nice enough to send me a tinted shampoo which just made it worse..in my opinion...so this is not Salon quality at home, since part of the quality of the salon is being present to fix mistakes... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reach out to discuss your next best steps! |
Root color is horrible!Although the root color to cover my gray hair, it is way too light for the in color and looks horrible! It came out an orange e red color and my hair is closer to dark Auburn or brown with red highlights. In addition, I've never used a product where it left my hair feeling dry after it's been colored. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No stars - hair is horrible!What a bad idea - hair fried, frizzy, weird color - and now I have the holidays. Completely unsatisfied and not sure I will do again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarcia- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Very soft color. Looked great!I love eSalon products. They are always fun, easy to apply, and my hair never feels brittle or damaged by the coloring process. Other products make my hair feel "fried"...not eSalon! 0 of 0 people found this review helpful. Did you? |
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CoverageLoved the color but didn’t totally cover my grey 0 of 0 people found this review helpful. Did you? |
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Pros and consPros: No bad smell, does not irritate my scalp or skin, very good gray coverage (my grays are highly stubborn), easy to follow the instructions and use the kit. Comes with everything you need! Cons: I was looking for overall color, but my instructions said only to use on the roots (with the 3 minute color/water rinse for the length and ends). Also, the part where you mix the leftover color with water and pour over your hair was an absolute mess! It got Ev.ery.where! I had to bleach my shower and scrub my body to get it off. It'd be great if there were an easier/less messy procedure. Overall, my colorist Jennifer did a good job, and for my first attempt at this I am pretty happy with it. I will be curious to see how long is lasts, because the color I had been using tends to fade too quickly and too brassy. Thank you Jennifer! 0 of 0 people found this review helpful. Did you? |
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It was not the color I orderedI ordered dark Ash blonde and my hair color came out with a red color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAja- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |