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Custom Color Set
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66,866 Verified Client Reviews |
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Love the color coverageI love the way your product covers my greys, especially around my temples. I do think I need to go a shade lighter next time though. 0 of 0 people found this review helpful. Did you? |
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Hair color kitHair color kit, I must say I love the wider bottle opening for the applicator bottle. Makes it so much easier to mix and shake. I got to say though I hate the narrow opening on the applicator bottle tip. The color does not come out as quickly as I need for my thick hair. So I snapped the tip and then it’s too wide. Ugh 0 of 0 people found this review helpful. Did you? |
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LOVEColor looks great on me and there is plenty for my long hair. I wish there were 2 shampoos and conditioners though. 0 of 0 people found this review helpful. Did you? |
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Grey coverageI love your product for a few reasons but 1 of the main reasons is how great your grey coverage is compared to store bought brands. This time, however, a lot of areas did not take and grey is peeking through. It is especially noticable when I pull my up or back. I was very careful to make sure that I covered every bit of my hair and left the dye in the suggested amount of time. I still love your product and will keep using you because I'm sure that was be just a fluke. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarion- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t work for meIt may not be the product but all I can say is my hair fell out A LOT!! I cancelled right away but they auto shipped me another color anyway. Now I need to deal with this all over again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Wish I’d been warned that you can’t go light once you pick a colorIn spite of letting them know that my hair almost always gets red highlights, and I don’t want that. I’ve got dark blonde hair with a ton of red highlights. Since apparently dye can’t remove dye, my new hair color is only supposed to be applied to the roots. That would mean that I’d have ombre hair for the next 4-5 years while it grows out. I’m now on the search for a colorist who can fix it now. On the upside the color is easy to apply and it doesn’t stink. However the conditioner that’s included isn’t very good with snarls. I much prefer Suave Clarifying conditioner. It’s fabulous at preventing tangles. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim- Thank you for your feedback on your color. At eSalon, we are always striving to improve and ensure each and every customer is satisfied with their color! We are so sorry to hear that we haven't gotten it just right for you. We are always happy to adjust based on a client's feedback if we are able to help them achieve their color goals at home. We appreciate you taking the time to reach out. |
Won't buy againThe toner turned my hair grey, even though I only left it on for eight minutes. Nope. Never again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie- We’re so sorry to hear that you were disappointed by the results of your toning mask application. Fortunately, there is an easy fix. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the color!My hair had been over highlighted making it look washed out and less healthy. Received my new color within a couple of days and was excited to see what it would do. I love the results, and it was so easy even though I have a lot of hair. New customer for life! 0 of 0 people found this review helpful. Did you? |
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So convenientI love the color they mix for me. It perfectly matches my natural color which is what I wanted. My hair is healthy and looks great! 0 of 0 people found this review helpful. Did you? |
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Roots only due to existing highlightsGot exactly what I asked for which was a light brown (golden) color that turned my gray roots into highlights. Super happy!!! 0 of 0 people found this review helpful. Did you? |