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Color Set
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66,880 Verificado Comentarios de clientes |
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Great ProductColor is great and My personal colorist (Anna) was great. I am reordering my color and can't wait til it arrives. Packaging is beautiful too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAntonia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Super!I love my color, it's the perfect shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Convenient Quality ColorThis personalized product is a great price for the convenience & quality of the hair color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnji - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
More RedI was thinking more blonde, but I like the idea of rocking the red/auburn. LOVE the amount of product given!!! No way was I going to run out! VERY Cute packaging! Will definitely recommend to friends!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Grey coverageAlmost there but it's still not quite holding the color on my grey hair. The color fits my true color amazingly well though. Thanks eSalon you make my life a little easier, I definitely recommend your product to my family and friends! 😄👍🌷 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Washes out after 3-4 washesVery disappointed, color washed out after 3-4 washes both time I tried it. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Keep an eye on your inbox for more details. Your eSalon Team |
The color kit is great! Did not like the highlight kit.Love the color and it is easy to use. The highlight kit did not work. It did not change my hair color at all so it was a waste of money for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatti P. - We're truly sorry that our Light Set (Light Copper & Mahogany) did not provide the outcome you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what was promisedHad wanted a lighter shade and it was darker than the one sent before! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosario - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Orange+orange×100I turned out completely orange it was awful I hated it I will never use that product again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrassyBroad - We're truly sorry that our Made For You did not come out as you expected. We truly appreciate your feedback and upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Had a few issues with this color setI’ve been using esalon for about two years now, and overall I’ve been very happy. The color always looks great, and I’ve been really loving the highlight set too. However, this last one did not go well. Firstly, the dye had a nasty fishy smell to it (a card in the box said there was a new formulation, so I’m guessing that’s why). Not a huge deal, but just kind of gross. My main problem however, is that when I washed the dye out of my roots at the end, it must have stained my highlights on the way out because they’re now almost completely covered up! I’ve touched up my roots with highlights a number of times before with no issues, so I’m guessing it might have something to do with the new color formulation as well. Really disappointing as I loved the highlights. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |