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Custom Color Set
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66,934 Verified Client Reviews |
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Thank you for listeningI complained about my November shipment and your fixed it! Thank you so much for listening and correcting the formula. 0 of 0 people found this review helpful. Did you? |
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Love the color!I really do like the color however the gray coverage isn’t the greatest. There is a residue that is hard to wash but I have found if you follow directions along with an additional shampooing it does help remove the residue 0 of 0 people found this review helpful. Did you? |
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Grey hair problemsThis did not cover any grey hair at all. ☹ Other than that the color was perfectly matched. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsChenoa- We’re sorry to hear that you were disappointed by the coverage of your recent color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Never received the product!I never recieved the product. The company refused to reimburse me for the product I never recieved so I cancelled my subscription. 1 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly- Thank you for reaching out. We're sorry to hear that you never received your shipment. It appears that your address change was not made before your recent order shipped. We see that you spoke with one of our customer service members earlier to help get this resolved for you. Please keep an eye on your email- we'll be reaching out with further information. |
Too bright redI had asked for the original hair color that you guys had made me. But instead a different color was sent and just for my roots. It is super obvious that I just colored my roots and not my whole head of hair. Please send the original formula for my next shipment and I need haircolor for my entire hair. 1 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The Best Ever GET ITI have always used "store bought" color. My scalp would burn and be dry afterwards. The color would fade quickly. My ESalon color is amazing, my hair looks beautiful, the color is perfect and lasts for weeks too bad I have gray that peeks out! The team has tweaked the color just the way I wanted it. My hair is soft and shiny -best of all my scalp is never irritated anymore. BUY IT you'll be happy!!!!! The shampoos and conditioners are wonderful and the root coverup is great. You Guys ROCK Keep up the good work! 208 of 218 people found this review helpful. Did you? |
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Great job!Just used my first time order, you nailed it! Color is exactly what I asked for. Covered all my grey! Keep up the good work, thank you so much. 😃 1 of 1 people found this review helpful. Did you? |
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Highly satisfied!I was very surprised at how exact the color was. It stays in longer than when I have paid $$$ at the salon to get my hair colored. The gray coverage is fantastic. I am constantly getting asked where I get my hair colored. I Love telling them about eSalon! 0 of 0 people found this review helpful. Did you? |
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Great product.Love the ease of this product, great feedback & change tweaking of colour to suit my individual needs & desire. Easy to use with colour tools. Works at a fraction of what I used to pay my colourist in salon. Bargain! Great colour and system, on repeat order. Would wholeheartedly recommend. 0 of 0 people found this review helpful. Did you? |
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Great CustomerService!I received my shipments and loved the quality of everything. I recently decided that I I didn't enjoy coloring my own hair and wanted to have my stylist color it. I spoke with customer service and they made it so easy to stop service and cancel my membership. Best customer service ever! 0 of 0 people found this review helpful. Did you? |