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Custom Color Set
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66,934 Verified Client Reviews |
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Perfect colorI've never gotten exactly the color I wanted until now! 0 of 0 people found this review helpful. Did you? |
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Beautiful colorGreat experience...I ordered 1 level too dark so I contacted cs and they changed my order to dark blond. The color is rich with red and purple undertones. I get compliments all the time. Easy to use and great packaging. 100% satisfied on all levels of this purchase! 0 of 0 people found this review helpful. Did you? |
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LOVE ITTold all my friend and family!!! 0 of 0 people found this review helpful. Did you? |
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asking for color adjustmentI wanted to go a "shade" darker. Which to me was just a shade, as in a slight change. All the communication I received was, "your color has been adjusted". The shock to me was when I colored my hair and rinsing it out, I was not blonde anymore, but now a light/medium brown. There really is no communication. You ask for a color, you get it. I will not be ordering again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori- We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
I am not satisfiedI was disappointed with this color set. I even did not try highlights I ordered with this color. Color itself was good, my hair soft and shiny after coloring. But it did not cover my grays. Right after coloring I could see the difference between gray and not gray hair. Now, three weeks after coloring my grays don't keep color, not only grown roots, but all hair length. Probably will stop using using your products unless you have something more suitable for gray hair. I have about 30-40% of gray hair and would like to have 100% gray coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElena- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
TerribleMy roots did not take the color. I colored my hair today and followed the instructions. Terrible outcome. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGretchen- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great colourClear instructions included in the kit, incorporating strand test and skin test instructions, good to know esalon are safety conscious. Easy to follow instructions for colouring hair plus everything provided e.g two pairs of gloves, stain remover and brush for application. The shampoo and conditioner smells lovely and really softens the hair. Really happy with the colour and that Paul tweaked it for me as the colour I had selected was too dark. Thank you from a happy customer. 3 of 3 people found this review helpful. Did you? |
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I Love My ColorThe color is the best to cover grey hair. When I do my hair it looks so natural no one even notices, 0 of 0 people found this review helpful. Did you? |
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Absolutely LoveI was so excited when I received my box! It's perfect!!! 0 of 0 people found this review helpful. Did you? |
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Beautiful color, first time userI just colored. Exactly the color i wanted. I wanted a little bit darker and some red. It is perfect. I love the personalization and beautiful instructions. So much better than from the store. 0 of 0 people found this review helpful. Did you? |