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Custom Color Set
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66,934 Verified Client Reviews |
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RootsColor did not cover grays fully and was too light for my roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Color fadedThe color fades too fast after 2 weeks. I want to cancel upcoming oder 9/16 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Coming out redNo back-and-forth communication with the colorist. I provided my initial request and then this was shipped to me without any talking with me, or showing me a photo. I ran with it and now my hair is -- again -- quite red. I am mostly disappointed in the way this was handled. I'm also repeatedly saying I don't want red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatassia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Love love love !I have used many different products to dye my hair over the years but none that match the quality of this product .The colour is just perfect and my hair feels and looks wonderful. 8 of 8 people found this review helpful. Did you? |
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I loved it!The product was wonderful! It really covered my gray hair and the tone was great! 6 of 6 people found this review helpful. Did you? |
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Excellent!My color is amazing, it’s exactly what I wanted! I never thought coloring my hair at home would be so easy, Definately a money saver considering having a salon color is expensive and hard to get an appointment these days so what better way..do it yourself! Thankyou ESalon for outstanding products! 5 of 5 people found this review helpful. Did you? |
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Long time userBeen using this product sine 2015, color covers the gray, easy to use, get a lot of compliments , makes me feel special will use forever, Thanks. 5 of 5 people found this review helpful. Did you? |
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So satisfiedThe color is perfect and my hair feels so healthy. Definitely will use seal on again. 1 of 1 people found this review helpful. Did you? |
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Not enough dye for long thick hair, root color wasn’t dark enoughMy roots are quite a bit lighter then the rest of my hair and I don’t need a full bottle for my roots but could have used a bottle and half to two bottles for the rest of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVanessa - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Horrible.Barely covered my grays, left my hair course and an ugly brassy color. It’s supposed to be an ash color. Formula just feels cheap. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |