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Color Set
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66,934 Verificado Comentarios de clientes |
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Great colorI had been using eSalon Medium Ash Brown because even though I have medium brown hair, I also have a red cast especially on the top in the sun & Ash helps cut red. I have a little gray on top, which is very stubborn & really hard to cover. In fact, I still had grays popping through & a red cast. I talked to eSalon before I ordered again & explained what problems I was having & she suggested changing to Medium Brown & they would also make other changes to the neutralizer etc... to help with the red cast & the stubborn grays. Well, I colored my hair & am happy to say I have NO GRAYS showing through. The overall color is a little lighter than I was hoping for. I didn't see red showing through, but I do see lighter brown & I'm using the Toner Mask every other time I shampoo (with color safe shampoo & conditioner) so I'm hoping I don't see red come back as time goes on, because I noticed my hair is lighter brown after one shampoo & condition (for treated hair) & Toner Mask which was recommended to me instead of Tint Rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJill - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Lola's hairI like the product but I think I want to chage the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDolores - Thank you for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not for me, makes grays look brassyNot for me, makes grays look brassy 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGeri - We’re sorry that you were unhappy with the results of your recent order. Your colorist will review your comments and adjust the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. We've also emailed you, please check your inbox! |
Not for meI've been coloring my own hair for years. This color was nice but it did not cover my gray all the way. I followed your directions. I will go back to my own hair color. Plus there was way too much waste. I have short hair and I can't justify throwing away the leftovers. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChriss - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Results didn’t cover all greysFollowing the 30 minute directions, the greys did not seem to cover as well as previous applications. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsey S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. |
DryLeft my hair dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine: - We are sorry to hear that your hair came out dry after using our products. We have just emailed you to help you further. |
Not color I wantI want more violet and it's not there 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Love itBut it has too much ammonia.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLilliebeth - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve it. Please let us know if there is anything else we can do to help! |
Love itI'm really happy with the color, it looks so pretty in the sun, I also have lots of shine in my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVanessa - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Works greatThank you for your help! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee - Thank you so much for sharing your joy with us! We are glad to hear you love the outcome of your hair. Happy Coloring! |