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Custom Color Set
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66,880 Verified Client Reviews |
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1st Time , nope 2nd times a charm!!When I dye my hair when it's first done usually the first Month it has a very pretty shine and vibrant color to it. The color I was sent was very dull and did not feel good about it like I normally would when u first get ur hair done and u have a nice new color. And want to show it off.,,, But I just told one of the colorist my problem and they changed my color so the second time I dyed it I was happy with the results a nice pretty color that I was originally looking for I still feel like I might need a conditioning treatment of some kind to get some shine back in my hair but overall I'm happy. 156 of 165 people found this review helpful. Did you? |
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Great customer serviceLast shipment got lost in the hustle and bustle of Christmas deliveries called shipped out a second one receive that two days later. Finally got original shipment package was completely destroyed including stuff inside. Great customer service 0 of 0 people found this review helpful. Did you? |
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This is so much better than I imaginedI don't normally leave reviews online, but my custom hair color from esalon was so good I have to tell other people. My background is that I have had my hair colored in salons for at least 15 years but have recently moved to a very expensive country/city and was looking to save money on my hair care. Also, I should admit that I've been a bit unhappy with my hair color for at least a year or so. I find salons are all pretty much the same -- they all use the main manufacturers and so the colors are quite limited. I felt my hair looked flat and the stylist I had was not paying attention to the fact that my roots were so differently colored than my ends. It drove me crazy. I have now used the esalon color mixed for me once and I am so impressed. My hair looks and feels really lovely. It covered my gray really well, and the 'ends' color mixed for me really helped even things up. I am really pleased and happy. 0 of 0 people found this review helpful. Did you? |
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Hair colorHello. I would like to cancel my subscription and receive a refund for my most recent order. I'm not sure what has changed, but the last 3 times that I have used this product, there is a film left in my hair that takes several shampoos to remove. It's like there is an oil-slick in my hair. I have actually had to cancel arrangements because I colored my hair on the day of my plans, and my hair was so gross that I couldn't go out. I recommended this product to my daughter, and the same thing happened to her. Obviously, whatever change was made to the formula is not working. Please cancel my upcoming order and subscription. Thank you, Denise 0 of 1 people found this review helpful. Did you? |
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Greys not covered see picturesI did my hair today January 16, 2019, I did around my face before anything, then the rest of my roots. I followed the direction to the "T" This product Didn't cover my greys no more then the other Hair dyes I buy. I want to cancel my membership I would like a refund!!!.. Was not worth the money to me. The more I look around my hair I see It's not even the color I want. Looks Dark. LIke i said i would lIke a refund. You can send me a label to send back the empty bottles box. I haven't posted nothing to Facebook yet. I do have pictures. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to help get this resolved for you. Please keep an eye on on your email with further information. Thanks for reaching out! |
Doesn't cover greyI had wanted to try this in hopes that it would cover all my grey around my face. However, this did not happen. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - Thank you for your feedback. We apologize for the disappointing experience you had with your custom blended hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Just need highlight kitI wish I could just get the highlight kit unless I specify. It is so expensive when I hardly use any to just color my roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for contacting us. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Hair color on a budget & for an on-to-go individualThree years later, and after several domestic and job relocations, I am still a loyal eSalon customer. I am 50 years old and have been complimented by numerous people that my hair color looks fabulous, natural, and my hair texture remains intact. eSalon has made it easy, convenient and affordable to anyone no matter where you live. I personally haven't found a stylist who can deliver these same exquisite results on my tight budget. I highly recommend it for all hair types, hair lengths and shipping locations. 2 of 2 people found this review helpful. Did you? |
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Great color & coverage!So easy to use, great color that matches my own hair color. I purchased the brush & bowl a few years ago & find it very easy to brush into my roots. 0 of 0 people found this review helpful. Did you? |
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Color setNice item 0 of 0 people found this review helpful. Did you? |