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Custom Color Set
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66,880 Verified Client Reviews |
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I dyed it and it looks exactly the same as before I dyed it!I wanted a copper red color, but got a mousy brown with a reddish hue. Not trilled with this at all, my color does not look any thing like the color I choose. It also took 40 minutes as compared to my regular dye that only takes 25 minutes. I would have looked past this if I didn't wait my time dying my hair the identical color it was before. Guess I'll just through out the free second dye they gave me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKamala- We’re so sorry to hear that you were disappointed by the results of your color application, and we apologize for any confusion. Your kit included 2 bottles of custom color (with different formulations) intended to be used in one application per your custom color instructions. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I like the color, but...I like the color, but found the customer service to be lacking. When I went to my history it would let me reorder my last order, but I could I not find a way for it to tell me which color I had previously ordered. I ordered and hoped for the best, but would have liked to seen my specific order labeled for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin- Thank you for taking the time to share your feedback! We are sorry to that were unable to find your color history through your account. You can do so at any time through the Color Details page on your account (under the My Hair Care section). We are always available for assistance at [email protected]. Please keep an eye out for an email from us with further information. Thanks again for reaching out! |
Much lighter than previousHair looks good after this colour 0 of 0 people found this review helpful. Did you? |
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Perfect colour and conditionThis is an easy to use product.. superior to other colourants I’ve used. 0 of 0 people found this review helpful. Did you? |
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New colorI love my new color! 0 of 0 people found this review helpful. Did you? |
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Exactly as picturedI'm always skeptical about dying my hair with red tones in it because it usually ends up looking fake or not at all like I intended it to look. My custom color was perfect for my hair! It looked exactly as I intended it to look, and I could not be happier with how my color came out! it was really easy to do and the directions and videos were super helpful with coloring my hair even though I colored my hair before. I am so looking forward to keeping this color! 0 of 0 people found this review helpful. Did you? |
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Hair color productLove the personalized color and access to colorist 0 of 0 people found this review helpful. Did you? |
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ColourEasy to use 0 of 0 people found this review helpful. Did you? |
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Beautiful colorI colored my hair for the first time with esalon hair color & it turned out beautiful. I chose the copper golden color. It turned out great, quality salon at a great price. 0 of 0 people found this review helpful. Did you? |
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Loooove it!!!!It’s perfect 0 of 0 people found this review helpful. Did you? |