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Custom Color Set
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66,880 Verified Client Reviews |
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Custom hair colorNot bad! Thought it would he alot blonder but still like it. 0 of 0 people found this review helpful. Did you? |
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Colour changeThe last colour has made the hair look dull could you go back to original colour you supplied. What I’m looking for is a bright baby blonde. Please refer to the picture I sent Thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We can confirm that your colorist will adjust based on your feedback for your next shipment. Please feel free to reach out to [email protected] if you need any assistance! |
Grays will stayColor was okay, not great, not bad. But gray coverage was terrible. Used the same color two colorings in a row to give it a chance, but it was the same 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristi- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. It appears that you have been using a demi-permanent formulation, which is not designed for full gray coverage. Please keep your eye out for an email from us to discuss how we can adjust your formulation to better suit your needs. We truly appreciate your feedback. |
Started losing a lot of hair after using this product!!After using this product a few times I noticed increased hair loss. This has not happened to me with other products. I tried to color the ends one time & it immediately noticed hair loss & breaking. Next time I did all over coloring. With continued use I am losing massive amounts of hair. I will discontinue using this product!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Thank you for reaching out! |
horrible resultsI ordered a blonde color, and it turned my hair RED 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAntoinette- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We are happy to work with you to find a resolution and have your hair looking its very best. Please feel free to reach out to [email protected] if you need any assistance! |
Wow! So Perfect!These color specialists, I've gotta say are very talented and know what theyre doing! When all they have to work with is a written message and a current picture, while I try to describe what I think I want my hair color to be, yet not even knowing how to describe it... and they still nailed it spot on!!! I'm still so excited to get my touch up kits! I am no longer afraid to make minor changes because i know they know what im looking for and wont let me down. My color makes me look awake and vibrant and ive not experienced any damage as a result! If thats not enough... im saving a ton of money by doing my own hair color AND i can do it on my time, when salons are closed and my nights are peaceful. I sincerely trust this company! 30 of 30 people found this review helpful. Did you? |
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My own colorI was anxious to try this product. I have been coloring my hair for several years, and had not been happy with any of the results. While I was a bit skeptical, I decided to try eSalon. Now I couldn't be happier. This is the best color I have had for my hair in more than 15 years. I feel and look younger. My gray hair is all covered, and I loved using the brush that came with the color set. I feel that I was listened to, they delivered what they said they would, and am still in disbelief as to how much I love my new hair. I plan to use this color for as long as I can! 4 of 4 people found this review helpful. Did you? |
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Best color ever!I have colored my hair for more than 40 years in some form or another. eSalon Custom Color Set not only provides everything you need (love that I get 2 pairs of gloves, stain guard, and stain remover) but my color stays true between colorings. I always had a problem with my dark brown fading to medium brown before I switched to eSalon. I really can't say enough good things about my color. 1 of 1 people found this review helpful. Did you? |
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Great Color Blending!My stylist did an excellent job to blend a color that's just right for me, working with the photos I sent and my explanation of what I was expecting. When I get a notion to change it up, I'll send new pics with updated preferences, and I know it will be on target. The color is great! Thank you for the personal attention. 0 of 0 people found this review helpful. Did you? |
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PerfectI was initially afraid, when I ordered, that I had chosen a color too dark. I turned out perfectly. My highlights that have grown out look natural with the darker roots. No obvious line. 0 of 0 people found this review helpful. Did you? |