|
Custom Color Set
|
66,903 Verified Client Reviews |
|
Sort by: |
|
Not workingHi my color is not working fir me so i would like to discontinue my orders so pls no more color for me. Thanks 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSukhwinder- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us. Happy Coloring! |
Family loved itThe family loves it...I am not so sure. Still trying to decide. I feel like it was just to close to normal hair color. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJoanne- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
To close to my originalI was so sad that this didn’t work out. I was supposed to get a rose gold for dark blonde. Something that added red to my hair with out it being a crazy transition. Well they matched my hair wonderfully... to well actually. No one can tell that I dyed my hair other than me, hopefully it will work better next time. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsEmily- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Fake colorMy hair turned out exactly like I did NOT want it to turn out. It was supposed to end up being golden, reddish auburn. Instead, it turned out what I call Kool-Aid Maroon. It was embarrassing 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKathleen- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't live up to my expectationsAll the reviews comments and posts made me have really high expectations, so in the result was disappointing. Although it was definitely better then a box dye 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAli- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly! |
First time and wasn’t pleased at allWas not the color of burgundy at all not one bit just dark brown 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLaura- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
The best at-home color I have ever used!You can go thru the site and choose a base color that is perfect. Base color is not normally what you can change in at-home hair color. Any time you have a concern or question they answer your email quickly and offer solutions to the problem. The Temporary Root Touch-up is Awesome!! It covers completely and stays on until you remove it. It takes a little practice to get the amount of touch-up right, but once you have a technique it's great! Thank you for your excellence in service! 17 of 17 people found this review helpful. Did you? |
|
The Best!Love my color! This products makes my hair shinny & manageable! Thanks! 1 of 1 people found this review helpful. Did you? |
|
Surprised Me!I have been going to the same salon for about 12 years and my hair stylist moved to a different state. The last few hair stylists were not doing what I wanted so I decided to take a break and try this product. It was the first time I had ever colored my own hair. The color was a little darker than what I wanted but it has lightened with washes. My hair has been soft, the color is lasting even though it has lightened a bit but I really like it. I love the price and doing it myself saves a lot of time. I also love saving about $175 and the auto-ship is a great feature. Give it a try. 2 of 3 people found this review helpful. Did you? |
|
Camo MistExcellent product. Came in handy between colorings. Thank you esalon 0 of 0 people found this review helpful. Did you? |