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Custom Color Set
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66,903 Verified Client Reviews |
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Great!Really impressed with this color kit. Great instructions and tips. Color lasting longer than salon and other box colors I have tried in the past, especially on my stubborn grays 0 of 0 people found this review helpful. Did you? |
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so far so goodI like the color. Hope it doesn't fade too quickly! 0 of 0 people found this review helpful. Did you? |
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So I made a mistake!This was my first time using this service. I loved the customization of colors that I could pick. I picked something I thought was close to the color now. It wasn't. They tried calling me, emailing me. They said it wasn't going to be ok. I ran short on time and didn't listen. I get my color. It is packaged so pretty. Instructions on point. I think that this will be great. Then I wash it and dry it. I am so pale and my hair is soooo dark that I look like a vampire. I give it to this company... They are legit, nice and prompt. They try to go out of their way when they think you are making a mistake. If I would have listened, I am sure it would have been great. Instead, the color did exactly what I was sceptical of, it is permanent! No fade yet 4 weeks in. I asked them to lighten the color and they will probably have a couple sessions to get it light enough again, but they are super nice about it. I will love this stuff with the right color! Oh, and don't forget their hair clips! 0 of 0 people found this review helpful. Did you? |
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Covers the gray amazing!Love how it covers the grays... even tho i didnt have a lot of grays just streaks so cant say how it wld be on more grays and loved how the color popped after wards.. but did feel a bit hard at first then after two or three washes, soften up and really did make my hair shine and i get compliments even tho i didnt do much to my hair! Try it if you havent! 0 of 0 people found this review helpful. Did you? |
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Not a perfect matchI sent a photo in for help matching my hair color and took my best bet but the color was a bit off. Now I have grey roots and mismatched color roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Won’t be doing this again.So disappointed. I held off doing the color for a while and finally did it tonight. While my roots color looks great my ends didn’t seem to grab the color and look weird. I’m just going to the salon as doing long hair at home is a nightmare. Three stars because I really liked the root color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJolene - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Worst experience everThe smell was the start of a bad night. Couldn't finish dying hair, so roots are bright red, rest is old dull red. All fans on in house and all windows open and patio door, didn't help until I dumped the rest down the drain as I showered. Even in shower it burned my eyes and choked me. The dye is runy and ruined clothes and all my bathroom stuff. I prepped as I always do, still ruined everything. Been dying my hair for 16 years, most of those years as red, and never experienced any of this. So angry, and appalled. What a nightmare 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Fantastic ProductI have used this product once twice, but I have another one ready to use within the month. I really like the results. I had proper hairdressers to administer it and they were impressed. I loved the presentation of the product, with my name on the box, and everything is labelled so you know what is what! I will keep buying my eSalon dye colour. 0 of 0 people found this review helpful. Did you? |
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Professional LevelI purchased this after complimenting another woman's hair and finding out she used the eSalon service. I have been extremely impressed with the product as it was necessary for the colorists to "fix" a botched salon job on my naturally auburn (but greying) hair. As my hair is growing out this botched job, the colorists are continuing to tweak the color for the best results and are doing an awesome job. I couldn't be happier. 0 of 0 people found this review helpful. Did you? |
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Spot on!Perfect color every time. 0 of 0 people found this review helpful. Did you? |