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Custom Color Set
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66,903 Verified Client Reviews |
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Great colorCan't believe I got professional look with at home color. 0 of 0 people found this review helpful. Did you? |
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Carrot Top!I asked for a darker copper colour, and now my hair looks like a bunch of carrots. I’ll never leave Esalon or complain because I simply LOVE IT, except for my current colour! 😔 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
The color is awesome, but it was SO hard to remove the product from my hairI’ve washed my hair four times now and I still can’t get the dye off my hair. It’s almost like an oily glue goop that makes my hair stick together and it is VERY hard to wash out. I don’t know what is in the dye, but I’ve never had this problem before. I don’t think I’m going to try this again unless they redo the formula. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling gummy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Wrong colorI colored my hair and followed the step by step instructions, I was left with a brown copper color for my roots, which I wanted but then a dark brown purplish/red color for my ends. I am not happy at all. The colors are COMPLETELY different and in no way shape or form should ever be chosen to fade into one another, especially by a "professional". I will never order from this company again. It's better to see what your getting then just someone sending you whatever they want. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLARS - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very Happy!I am very happy with my color, it is perfect. 0 of 0 people found this review helpful. Did you? |
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Love this hair color!I love everything about this haircolor it went on Beautiful! I have been coloring my hair since I was 22 and I am now 59 and have used many many different hair colors. Thank you so much. 0 of 0 people found this review helpful. Did you? |
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Love itI love this color it is exactly what I wanted a light strawberry blonde 0 of 0 people found this review helpful. Did you? |
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Longer lasting colorMy color has lasted longer with fewer gray roots showing since I switched to this shampoo. That'a s big plus. 0 of 0 people found this review helpful. Did you? |
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PerfectThe color is perfect so far. I have received so many compliments on the color. I was mixing 2 colors before and never getting the same results each time. 0 of 0 people found this review helpful. Did you? |
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Great productLove this colour it stops in hair for a long time and is so vibrant. Love the waY the box comes with everything in, including things to prevent dye from getting on skin and remover. 2 pairs of gloves, shampoo and conditioner Great colour 0 of 0 people found this review helpful. Did you? |