66,903 Verificado Comentarios de clientes |
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Good stuffEasy to use, does a good job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Des améliorations possiblesCouleur plus lumineuse que en commerce, le packaging est super et personnalisé. Je suis un peu déçue de ma couleur mais je vais voir sur la deuxième commande si cela est mieux suivant mes commentaires. Gros point négatif le kit shampoing et après- shampoing qui sont de taille miniature. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLara - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas complètement répondu à vos attentes. En examinant votre profil, nous constatons que vous avez déjà contacté l'un de nos experts coloristes pour modifier votre couleur ! Chaque cliente est importante et nous sommes impatients de vous proposer une couleur qui répondra mieux à vos besoins. Nous vous avons envoyé un email aussi ! |
CouleurCouleur très adaptée mais je trouve qu'elle ne couvre pas assez les cheveux blancs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorThis was a beautiful color, the only thing it's that it doesn't last that long, wish it were permanent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too much red for dark brownWas disappointed in the lack of gray coverage and how red my hair ended up. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
RootsThe new mixture for coloring my gray roots of December 11 came out like a auburn color was not dark enough and coloring my gray roots. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Brassy roots but good colorLove the overall color but 1/4” of my roots were VERY brassy. I had to purchase root touch up from the store to cover it up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKara - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GREAT Formula !!!!!I love love love this color. Made my hair so shiney and healthy looking . I went from very light blonde to dark brown ( pretty major change ) but my family and friends loved it . 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love itI needed a color correction.i kept trying to fix it myself but it was horrible.i didn’t want to go into a actual salon an be lectured over it,so I decided to give esalon a chance.i made sure to send a picture an explain I wanted my hair to be even from root to tip.an my personal mixture was perfect.my hair looks great!very happy 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Best DecisionNo complaints - all around color is great and long lasting...at least my combo is ...will continue to do this - no need for the salon for color - still get my cut / style 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValmarie - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |