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Custom Color Set
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66,566 Verified Client Reviews |
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Love!!This is my second time returning to eSalon and I am so glad I did. My colorist is amazing and absolutely nailed the changed request! Absolutely stunning! 0 of 0 people found this review helpful. Did you? |
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Never usedBought product and changed mind. Never used product. I was put on auto ship that I did not request. Tried to go onto account to return product. There is not an area for returning unwanted or damaged products. Very disappointing 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Debra, Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not happy with the colorI did not like the most recent color sent. It isn’t what I was looking for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Leah, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Custom colorNot enough coverage. Used bottle and brush. The roots still had grey showing through. Directions stated to leave on for 15 minutes. the color was a little darker than what I expected 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Sylvia, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful custom colorThese days it can be expensive to go to a salon so esalon is a fantastic alternative. The color I wanted is exactly what I got. I will definitely keep using it and with time, doing my own color application will be easier and easier. Thank you esalon team! 4 of 4 people found this review helpful. Did you? |
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Great color and so easy to useBeing a redhead I love my hair and don’t want a different color but I also don’t want pesky grays. This matches and blends my hair so perfectly. All the steps are well organized and well thought out, even down to the sticker for mirror. So easy!! 3 of 4 people found this review helpful. Did you? |
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Best hair dyeThe colour is perfect and the service is high standard. The advisors I spoke to are very friendly and helpful. My hair looks amazing and healthy. However, some grey hair still not covered. Thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Rana! We are sorry to hear some of your greys are still showing. Please check your emails, we got back to you to help you. |
I like it but...the price keeps changing $15 to $26 to $31.95. But evidently I'm saving 20%. Go figure. 0 of 0 people found this review helpful. Did you? |
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Great color self highlighting is impossible!I love the color, the customization and the way my hair feels after I’ve colored it. But my highlights were a disaster and I had to go to my stylist to recolor my hair after it turned my hair a bright orange! She said that even she was unable to highlight her own hair. You really need a specialist because without using foil it’s very difficult to limit the spread of the highlights. Also it’s impossible to see the back of your head. The highlighter also turned my hair a bright orange (with dark brown hair) even though I didn’t leave it quite as long g as recommended. Won’t be trying that again! 0 of 0 people found this review helpful. Did you? |
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My new color is greatThis color looks very natural and blends well with my coloring. 2 of 3 people found this review helpful. Did you? |