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Custom Color Set
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67,076 Verified Client Reviews |
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First timeFirst time ordering , did not come out as described , Even though I had light hair . It also did not take as much on my matching extensions, so t recommend for mixed hairs 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMalika - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorI loved my color and it was very easy to use however the color didn’t last and didn’t cover the gray very well 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PerfectAfter messaging a couple of little tweaks I wanted from my colour, got delivered the perfect one for me. Has stayed in well and not washed out xx 5 of 6 people found this review helpful. Did you? |
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PerfectionI love my color! This is the third time I have ordered it, and it has never failed to cover my grays, even though I am not particularly good at the dying process (it's been a learning curve for me!). The shade is perfect. 3 of 4 people found this review helpful. Did you? |
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FantasticI have referred several friends!! Love love love it! 2 of 3 people found this review helpful. Did you? |
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Color wrong way too dark.I have been getting product for many years however this time it was not my original formula. The color was so dark very disappointed 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMarie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Not what I expectedI was expecting Madison reed and received e salon, I should’ve been told that because I tried e salon before and didn’t care for it, it smelled and my hair turned out very dark when it was supposed to be light brown. I will not buy from this company again 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDorothy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colorHI Mindy! Thank you for preparing the beautiful color! I chopped off my hair 4 months ago and I use the entire bottle on my hair now and love the outcome! My gray hairs are becoming more prolific and I might have to order sooner than 10 weeks! 4 of 4 people found this review helpful. Did you? |
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Perfect !My color consultant hit the bullseye with my color change request . Turned out exactly as requested . Thank you ! 2 of 3 people found this review helpful. Did you? |
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Love the colourAmazing how it came, everything is easy to use and the colour came out wonderful it’s a little darker then I though but I love it. Thank you 0 of 0 people found this review helpful. Did you? |