66,934 Verified Client Reviews |
|
Sort by: |
Did not cover graysDisappointed in my first application as the hair at my temples is still gray 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Thank you 🥰I love esalon, it has made maintenance on my hair so much easier and convenient. Their products are amazing 🤩 10 of 11 people found this review helpful. Did you? |
|
Thank for the great product best colorI want to thanks my colorist Silvia for the adjustment to my hair color I love 💗 it keep up the good work thank again. That’s why alive eSalon God blessings to you all 7 of 8 people found this review helpful. Did you? |
|
First ColorI don’t want to continue with your color. It did not cover my white hair. I have a lot of white glistening through out my hair. I’m going back to L’Oréal, it actually covers everything. 0 of 0 people found this review helpful. Did you? |
|
Not really what I asked forNice product left my hair feeling nice. Was very easy to use, but and it's a big but the colour wasn't what I asked for. I wanted a light reddish blonde colour what I got was dark reddish brown. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsKaren S. - Thank you for your feedback! We’re so sorry to hear that you felt the colour was not the shade you expected. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleHorrible Color 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t workI did all of the instructions word for word and my hair is the same color it was before. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsCienna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
This productI found #1 They did not mix me the right color. It is about 5 shades darker then I use. I have also see no difference in this product compared to one you buy at the drug store. You just pay 3 times more to get the same results. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsDeborah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect natural matchAfter paying several salons several hundred dollars to help me get back to my natural copper red, I was reluctant but it blew my mind how close to my natural color it came. After the color consultant confirmed my color with a very, very light blond version of my natural color it is a perfect match. I never expected this reaction, let alone could have saved myself hundred of dollars. I rarely leave product reviews but I thought this time I should. Thank you! 11 of 12 people found this review helpful. Did you? |
|
First time using!Loved the color and the product! 7 of 8 people found this review helpful. Did you? |