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Custom Color Set
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67,076 Verified Client Reviews |
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RootsMy first time trying e salon color, it came out fine. The 2nd time doing my roots, it came out too light, the roots look light brown and not good gray coverage. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsStella - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color is cherry redThe color is awful. I’m so upset. I have a party to go to and I look ridiculou 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJoanne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I followed instructions to a TWhy did I spend all this time coloring my hair and not one gray was covered! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCourtney - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Salon QualityAs I mentioned previously, this is an excellent product - really salon quality. The color is perfect and it leaves my hair very soft. My only complaint is that it is so thick and difficult to apply from the bottle which I prefer, so I pour the contents into a larger bottle with a larger hole and it is much easier. Because my roots blend in quite well with the color, I only need to re-apply every six weeks instead of four. Also the color does not fade or wash out so six weeks is perfect. 2 of 2 people found this review helpful. Did you? |
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Hair ColorAfter using many other color products, I found the eSalon & love the blonde color of my hair. I have been getting many compliments. It covers my grey roots well & lasts for the time I expected. 1 of 1 people found this review helpful. Did you? |
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Perfect color!Very satisfied 0 of 0 people found this review helpful. Did you? |
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I don’t knowIt goes to light at the roots . Very blonde notes& my hair is thin. Perphaps ash is wrong? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
love. great product.by my doing(not e salon), the first time around wasn't the exact result I hoped for... however it was handled Right Away(free of charge)and with a complimentary Goodbye Orange hair neutralizer(wich is AMAZING as well) added. Very pleased with the people / customer service and all of the products(the shampoo and conditioner is amazing as well!) Thank You!! 2 of 2 people found this review helpful. Did you? |
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Initial order of color plan!Great color and grey hair is fully covered! 1 of 1 people found this review helpful. Did you? |
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PerfectThis is just the colour I wanted - so many compliments from colleagues. 1 of 1 people found this review helpful. Did you? |