67,054 Verified Client Reviews |
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LoveLove the color 0 of 0 people found this review helpful. Did you? |
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Love the colorYou have been able to give me the color I've been looking for so long. No other salon has been able to get close to this color. My mother even likes it she says its not brassy and cheap looking like the other colors were. Thank you so much. 0 of 0 people found this review helpful. Did you? |
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Fantastic colourLove my new colour. Esalon have done an excellent job with what colour I wanted. 0 of 0 people found this review helpful. Did you? |
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Great color & texture !!I didn’t use the second complimentary bottle like I should have. The color came out a little dark brown than what I wanted but I was certainly still good-to-go out shopping. The second bottle was supposed to go on all my ends. It was clearly my mistake. But I was still happy with the product. You really honor each person as an individual & clearly care for their happiness! Keep up the great work!! 0 of 0 people found this review helpful. Did you? |
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Very satisfiedWas very happy with the change . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDianne - We're thrilled to hear that you're enjoying your Custom Hair Color. We look forward to our next opportunity to delight you! |
too blondI need more red. I do not want purple but more red. 0 of 0 people found this review helpful. Did you? |
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won't try itI refuse to use this as nothing comes showing you what color you might expect so I am not going to even try it. SOmehow they also have me on automatic delivery which I never signed up for - PLEASE TELL ME HOW TO CANCEL THIS!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGail - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color care representative to resolve this matter. Please let us know if there is anything else we can do to help! |
Disaapointed:(I was so excited when I received my box but then I ended up disappointed. The color is too dark from the color I have chosen from your list when I sign up/chose the color I want for my hair. I like everything that was sent to me even the feel/texture of hair after, just not the color/outcome. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarites - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Awful!!!My color was supposed to be dark golden brown....it was black!!!! It is so thick and slimy, it took 4 rinses and a wash to get it all out of my hair! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
color is greatIt covers they gray but it does not last till my next shipment. My gray is already showing at the hairline framing my face. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel- Thank you for reaching out! You are currently on a 4 week frequency. After you color, the hair continues to grow at a rate of about 1/2 inch per month, and regrowth is completely normal and expected. We have reached out to you with further information. Thanks for choosing eSalon! |