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Custom Color Set
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66,934 Verified Client Reviews |
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Your website is deceptive.I DID NOT SIGN UP FOR AN ONGOING HAIR COLOR DELIVERY. I AM NOT PAYING FOR THIS SECOND DELIVERY YOU TOLD ME ABOUT - AFTER, CONVENIENT FOR YOU, RIGHT - YOU SHIPPED IT . YOUR PHONE HELP IS NOT AT ALL. YOUR WEBSITE MAKES IT DIFFICULT TO SAY NO TO SUBSCRIPTION BECUASE ITS HIDDEN FROM THE ONLINE USER UNTIL YOU CREATE A FIRST ORDER - AND ITS ONLY AFTER THAT FIRST ORDER CAN I FIND CANCEL OR HOLD. I DO NOT EVER WANT ANY ORDERS FROM ESALON AGAIN. I AM NOT INTERESTED IN YOUR FLOOD OF MARKETING EMAILS EITHER. DO YOU THINK PEOPLE COLOR THEIR HAIR EVERY OTHER DAY????? THE COLOR ITSELF WAS NOT GREAT AND ITS DIFFICULT TO USE. BUT MOSTLY ITS YOUR DECEPTIVE SALES PRACTICES THAT CAUSED THIS REVIEW. I NEVER SIGNED UP FOR A SUBSCRIPTION, AND YOU MAKE IT DIFFICULT ON SITE TO FIND AND CANCEL. THIS IS THE ONLY WAY I CAN CONTACT YOUR COMPANY TO MAKE THIS COMPLAINT AND TO CANCEL. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love these kits!After learning how to color my hair in quarantine, I don't think I'll ever pay to go to a salon again. This system is really easy, and it's so simple. 7 of 7 people found this review helpful. Did you? |
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Colour first timeWell what can I say, was terrified colouring my own hair after years of salons wondering if the colour would turn out how I wanted it. Why I worried I don’t know the colour was fantastic and so easy to use. This is now on continuous order every four weeks. THANKYOU eSALON I love you. 6 of 6 people found this review helpful. Did you? |
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PerfectionSent a pic of the color of my daughter’s hair. Colorist matched it spot on! Love this rich red color!! 3 of 4 people found this review helpful. Did you? |
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loved the colorGreat color and service 0 of 0 people found this review helpful. Did you? |
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Stunning vibrancyLove this colour, condition is beautiful and the vibrancy is exactly what I asked for! I will be using this from now on. 0 of 0 people found this review helpful. Did you? |
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Colour setLove my new colour 0 of 0 people found this review helpful. Did you? |
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No goodNo good doesn't cover gray 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We’re sorry to hear that your hair color is not covering grays as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great colorBeautiful color and easy to use instructions 7 of 8 people found this review helpful. Did you? |
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perfect matchcovered grey's well and matches my existing color perfectly 6 of 7 people found this review helpful. Did you? |