67,076 Verified Client Reviews |
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ColorI am so happy with the color. It covered my greys well and no more copper brassiness. It's perfect!!!!! Thank you so much!❤️😊 Kimberly 0 of 0 people found this review helpful. Did you? |
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loved itnice colour very pleased with it 0 of 0 people found this review helpful. Did you? |
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Love it!The color was exactly what I wanted. I love the softness of my hair afterwards. 0 of 0 people found this review helpful. Did you? |
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Fades fastThis color looks ok at first, if a little pink, but within two weeks it washed out 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeg - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Beautiful colour but not for greysWent first dyed the colour is beautiful. No matter what I do the colour doesn’t last on greys though. It o oh takes two washes for them to appear again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sophie! We are sorry to hear that your color doesn't last. Please check your emails, we just got back to you to help you further. |
Love the adjustment!Thank you for the adjustment! Much better! 0 of 0 people found this review helpful. Did you? |
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Great color at homeThis is great color. Covers my grey and is very shiny. 0 of 0 people found this review helpful. Did you? |
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ResultsMy color was wrong this time. I put pictures on here for you guys to look at it. My root color was bright red and my ends refresher turned out blonde with no red. I am not happy with it this time. I had to pay my hairdresser 90.00 to fix this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My roots didn’t match my endsLoved the colour for my roots but my end( majority of my long hair) is a completely different colour sadly. It’s BRIGHT red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOlivia - We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously, and we’d love to work with you to meet your hair color goals. We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. |
True colorThis product is as good as any beauty shop color. I love that they always ask before mixing and sending if I want to make changes. 0 of 0 people found this review helpful. Did you? |