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Custom Color Set
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66,934 Verified Client Reviews |
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FadingI’ve been very happy with the product but the last two have faded very early...like after a week of coloring. Did the formula change? Just seems odd that all of a sudden it seems that my color is Light so soon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeslie- We are sorry to hear that your color is fading faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Terrible colorI loved this company at first. I was so excited to have a custom hair color delivered to my door for a reasonable price. The process was easy with no trip to the salon necessary. With that being said the products are not consistent. The first few colors were spot on then they kept going down hill. Each time I thought it next time will be right after the third time of a completely wrong color I canceled my subscription. Very disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Horrible not even close to the color I asked forWanted bright red got freaking orange. I sent pictures of what I wanted. How can it be this far from what I asked for???? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhonda- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
PerfectGreat color and easy to apply with the step by step tutorials. Great gray coverage. Made my hair feel soft and healthy. 0 of 0 people found this review helpful. Did you? |
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FantasticLove my new colour. Just what i wanted. Communication was excellent and the colour looks a amazing. Would highly recommend. Very happy. 0 of 0 people found this review helpful. Did you? |
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Great productLoved the fact that after using it there was no chemical smell in my hair. 0 of 0 people found this review helpful. Did you? |
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Perfect colorThe color was exactly what I wanted. Shipping was quick and it was easy to color my own hair. Would recommend. 0 of 0 people found this review helpful. Did you? |
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Best ColorI have been using eSalon color for three applications. I love the natural look, shine and ease of application. The color holds longer than when I had it done at a salon at one-third of the price. Will continue to use and highly recommend! 0 of 0 people found this review helpful. Did you? |
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Looks like done at a salonLove the color and so much better than a store box one. 0 of 0 people found this review helpful. Did you? |
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In loveI didn't think I could colour my own hair, but with the instructions and a bit of help from my boyfriend I managed to make it perfect. I love my colour and my hair is so soft and shiny! Definitely great product for the price :) 0 of 0 people found this review helpful. Did you? |