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Custom Color Set
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66,934 Verified Client Reviews |
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Custom colorWhat I like about this is there is someone who follows up and if you want to change your color it's easy. They also contact you before getting your color ready to make sure you are ready for a new set. Plus my color consultant really cares about my color outcome, by sharing her concerns. I love my new color it's a little bit lighter and that's ok. Thank you! 0 of 0 people found this review helpful. Did you? |
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easy and non-stinky!So far so good..! (been coloring without problems for 38 years, but then - 1 accidental lightening episode ..😣😕🧐🤓🤪.... ) I'm normally a very dark, ash brown, almost a gray black. My family has little gray even into our 70's, if we're healthy, and I'm 56 with just a few gray/white hairs around my ears and creeping over the top of my head. I like my dark hair and don't match gray very well... (hate getting old, too!), so .. so - So - I’m sure this accident of my red roots with long, blackish-red ends, as the base that I’m testing eSalon on, will be a bear to grow out, 🐻🐻🐻 - but - after just doing the temporary, eSalon treatment tonight, I like what I’m seeing... I ordered Darkest Brown, Matte-Ash to obliterate the red, and gradually grow out and eliminate the blacker long hair with lightening. Basically, a double-down treatment of naturally bringing my roots back to normal, letting my hair just grow out the black, and also lightening up, toward the roots, to get black out, as well. The color is really still a bit too red for me, but I am happy that my roots are closer to an ash brown. Because I wear long layers, and curl my hair, I don't ever get "hmm.. what's with the color, Tanya..?" from anyone.. Just "man you have the most gorgeous hair!! I know you by your hair! I could tell it was you by your hair!"...... If I mess anything up, I just let it grow out and use a wash-out color to blend the mistakes. But this one is the biggest one I've ever done... LOL.. whew.. I missed a few grays right by my ears, which is not like me because I go there, and my forehead, firstly, and I know I saturated them very well... I'm thinking what I really should have done is kept the color on for at least 30 minutes, knowing my hair, but I followed the instructions of 10 on roots, and 5 on ends. I did a little longer, but not 30 minutes. Next time, i will go the full 30. 0 of 0 people found this review helpful. Did you? |
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Best Color EVERTruly the best color I’ve ever had on my hair. My stylist recommended a different color than I had selected and boy was she right!! It’s amazing!! Thank you! 0 of 0 people found this review helpful. Did you? |
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ColourLove it. Only got compliments. Thank you 0 of 0 people found this review helpful. Did you? |
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Color was perfect!!!!The color gave me a new look.. Thank you... 0 of 0 people found this review helpful. Did you? |
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I love the color!!I love the color!! And it lasts way longer!!! 0 of 0 people found this review helpful. Did you? |
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Easy, Beautiful ColorThe kit was very easy to use and quicker than most drugstore kits. But the most important factor was the color. The color came out very rich and natural. Sometimes with medium brown shades it can come out too dark on my hair and looking very severe. This didn't happen, the color was beautiful. 0 of 0 people found this review helpful. Did you? |
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Not impressedThe color was not what I expected...and it's already faded out after approximately a month won't purchase again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebi- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My hair turned pink - HorribleHorrible. The stylist Sabrina changed my formula without asking and sent me a color end refresher. It was a completely different formula than what I was using. The formula I used previously was the color I wanted. I asked for more color as my hair did not get a complete application the first time around. But instead she sends me a second formula that turned my hair pink that did not match my color that I loved. My hair is ruined! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichele- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very sad.I was very excited for my kit to come in the mail. Followed the instructions to a T, and there is barely any change in color. Hair is soft from shampoo and conditioner though. Lovely packaging too. But the color I would rate 1 out of 5. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMolly- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |