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Custom Color Set
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67,063 Verified Client Reviews |
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Didn’t like!I followed instructions. Didn’t cover my grays much, color looked ashy! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
TERRIBLE !This is NOT worth $25.95!! and I was billed without permission! I chose 1 month and didn't care for cheaply made color, now I have another coming I didn't agree to, and they refused to refund me ! NOT HAPPY! AND WOULD NOT RECOMMEND 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is satisfied! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love eSalon products!I’ve been using eSalon hair color & conditioning products for quite a few months now, and I am always pleased with the results I get. Since I live in Hawaii, my hair takes a beating from the sun & humidity, and has a tendency to bleach out quicker. So I’ve had to change my color formula recently, which was quite easy! A quick phone call and conversation with a colorist and a new formula is made up. I just tried it, and I am shocked at how good it came out. They had warned me not to be concerned by the name, just to trust that it would take care of the brassiness, give it some depth, but without changing the basic color too much. It’s absolutely perfect! The best part is that it costs me a fraction of what a salon job here on the island would charge! Thank You, eSalon... you’re the best! 3 of 3 people found this review helpful. Did you? |
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love the shampoo my hair is so softso easy ,color was perfect 0 of 0 people found this review helpful. Did you? |
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Very happy!I am very happy with my custom color set! The color is exactly what I wanted. It matches my natural hair color perfectly. I really appreciate the cost of the color. It's so affordable and easy to use. Thank you for providing such a great product! 0 of 0 people found this review helpful. Did you? |
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Awesome Customer Service!I am so happy with esalon! For the same amount of money I used to spend on drugstore hair color I get custom color and expert advice for free. I chose a color and really was unsure about it. I received an email from a esalon colorist suggesting a slightly different shade and it's perfect. Thanks so much for the great customer service. I will never guess at a random color from a drugstore again. 0 of 0 people found this review helpful. Did you? |
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Love my colorMy family and friends say how great my hair color is!!! That makes me feel great being home bound!! Thank you 0 of 0 people found this review helpful. Did you? |
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Very HappyI love the convenience and the compliments I receive from my ESalon color. Thank you . 0 of 0 people found this review helpful. Did you? |
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Color matchThe stylist was very knowledgable and even recommended another option when she thought my choice would end up brassy. Thank you!! Love the color. 0 of 0 people found this review helpful. Did you? |
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Can't Live Without This Now!I've coloured my hair for a long time - a very long time - and been round and round trying to find the perfect colour: mixing different boxes of colour, adding this and taking away that - in other words, experimenting on my hair! Didn't always get the results I was looking for and yes, I've turned my hair orange! Thank heavens I found esalon an decided to give it a try. The colour is always wonderful and love that I can change the shading - or even the entire colour - if I want. And they do it right, no more experimenting for me! I also love their other products. Still in the process of finding the combo to make my hair perfect again, but whatever I try always makes some kind of improvement. Last - I love that I can ask a question and there's always a real, living, breathing person giving the answer. And they REALLY seem to care! Like they want my hair to get where I want it nearly as much as I do. No tricks to keep me buying more products, either! I trust them and that means a lot. Thanks esalon. you're great! 0 of 1 people found this review helpful. Did you? |