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Custom Color Set
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67,063 Verified Client Reviews |
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Too dark!I was really expecting something less brown/dark and more red... Unexpectedly went darker. The product itself is great (thus the 3 stars) but really disappointed in how dark it is. It washed me out eventhough I gave a picture with how light my complexion is. I'm afraid I'm not going to easily be able to go lighter now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It was okThe set was easy to use but I was very dissatisfied with how fast the color faded and washed away 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole- We appreciate your feedback. Upon reviewing your profile, we see that you are already working with one of our Color Experts to help resolve your concern. Please let us know if there is anything else we can do to help! |
Dark Strawberry Blonde ColorThis color blend took a few blends to get to where I wanted it to be, but that is okay, and that is what makes eSalon wonderful, and successful; they want to get it right, and make you happy. Each kit is professional, personalized to you, and easy to use with (easy-to-follow) directions. 0 of 0 people found this review helpful. Did you? |
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I love this colorThis is exactly the color shade I was going for. It turned out beautifully, it took evenly, and I'm really happy with the result. I'm impressed that I was able to get a salon-quality coloring or better at home on my own for such a low price. I will be using eSalon again 0 of 0 people found this review helpful. Did you? |
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WowColor is perfect. No one has ever said. Did you dye your hair. It is almost perfect to my real hair color. I’m 70 but, do not have a lot of grey. And this turns out perfect every time. I have to make sure I cover roots only. And results ( perfect). 0 of 0 people found this review helpful. Did you? |
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Color that covers and lastsMy color was made just for me and I love it. It takes a little more time to do than a cheap drugstore box, but much less time AND money than a salon. The instructions and application videos are so helpful. Super messy in the shower, but able to clean up easily after. The color lasts and stays rich between my colorings. 0 of 0 people found this review helpful. Did you? |
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AmazingUsed for the first time today. The best hair dye I have ever used, no nasty smell, the mixture is thick and does not run off. Little disappointed it did not cover all my grey, but would definitely recommend. 0 of 0 people found this review helpful. Did you? |
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Love the colorVery nice set, comes with everything you need! I even like the gloves. They are soft, like medical gloves. But the color!!! Awesome!! 0 of 0 people found this review helpful. Did you? |
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ColourNot at all what I expected. It was very false looking. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlotte- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I wish I could return itI gave this color a try because I could never seem to get my color right after my fav color was discontinued and others just didn't match. I gave explicit instructions on what hair color I liked. Uploaded a picture of the exact hair color I wanted. Even added the brand, name, and number of the discounted color for reference since it can still be viewed online. What I asked for was Strawberry Blonde. What I got was some red brown that doesn't even look close to my natural color. On top of all of this their shampoo or conditioner or both has made my hair sticky no matter how many times I've rinsed it. Completely disappointed in this and now I have to head to Sally's Beauty Supply to get bleach so I can completely ruin my already fragile had and what 6 weeks to dye it back a color that is as close as I can get to natural. I just don't have the money to go to the salon and spend $75-100 every 6-8 weeks to get my hair done. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCressa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Care Representatives has sent you an email to get this resolved for you. We appreciate you reaching out! |