67,076 Verified Client Reviews |
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Carrot headThis is why we don't color our own hair at home. I ended up with carrot hair. So much for a stylist looking over your order first. Just pay for the expert. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect 👍Have had a few issues perfecting my colour , I have literally just coloured my hair and it’s my perfect colour, thankyou for being so patient …. Finally got it … THANKYOU 1 of 1 people found this review helpful. Did you? |
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Love my colorIt took a few times do to my hair pulling red or going dark. Love my color now. Thank you for being patient and figuring it all out for me. 0 of 0 people found this review helpful. Did you? |
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I stop loosing hair 😁I been using L’Oréal or tinting my hair in a salon and every time I loose a lot of hair and have itch until I found esalon at Facebook take 3 months until I do my first order an I love it , I stop loosing hair every tint, I don’t have dry hair and I have the color I want every time , I am customer for 2 1/2 years. 0 of 0 people found this review helpful. Did you? |
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Lighter than on pictureThe color ended up lighter than shown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIzabela - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not fully effective in covering grey hairThere were several grey hairs remaining after dying 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMartina - We are sorry that your experience at eSalon didn’t quite match your expectations. We would love to adjust your formulation to increase the grey coverage. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love this!This is the easiest and most affordable way to get good quality color at home. Also having your own stylist you can communicate with is awesome! 1 of 1 people found this review helpful. Did you? |
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Wow!!Omg! The colour is absolutely gorgeous I am so thrilled and impressed! Thank you so much, gorgeous packaging, easy instructions and beautiful hair colour. Amazing! 0 of 0 people found this review helpful. Did you? |
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Easy to use but not quite enough lift in colourVery easy to use product but I don’t think the shade is what I wanted. My naturally black/brown hair has just developed a slight brown tint to it (very subtle) but I think I would’ve liked a bit more lightening, 0 of 0 people found this review helpful. Did you? |
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Good kit but not right colourI ordered dark brown with a slight hint of red mahogony. I dyed my hair last night but it is far too red for what i wanted 😢 I wanted something more natural like an auburn colour as i’ve tried loads of red dyes in the past but this is not natural at all. I’m hoping the red fades out. I would order again but i would order a different colour. I was confused as they sent me 2 colours, the roots had more brown in and the ends colour had way more red in.. i was wanting more brown tones than red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jessica! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |