66,934 Verified Client Reviews |
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Custom colour?Way too dark and is brown not Auburn. I asked for a medium Auburn and sent a pic. Way off base 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Crappy, cheap hair color!Crappy, cheap hair color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AprilColor is still coming out too red/orange. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
worst ever!This color made my hair turn BLACK! I went from light brown to BLACK!!!!! awful! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Great colorThank you for your help in identifying the color from the picture I sent. 0 of 0 people found this review helpful. Did you? |
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Custom Color SetAt Last! This is the best color I have ever used. Lasting Color! I’m so happy, Thrilled! Follow the directions, you cannot fail. You will be so happy with your results! Nothing else can compare. Beautiful almost unbelievable color that really and truly lasts and lasts as advertised, from roots to ends. You will be thankful. ewnstnhyns 0 of 0 people found this review helpful. Did you? |
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It worked out great!I am on my third box! Love it! 0 of 0 people found this review helpful. Did you? |
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Perfect matchThe color is awesome. Perfect color match! 0 of 0 people found this review helpful. Did you? |
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Works greatI love getting my hair color from esalon. It is salon quality color at a fraction of the price. I use to pay $100 a month to have my hair done at a salon. I am so happy to have found esalon. I constantly tell every woman I know about this service 0 of 0 people found this review helpful. Did you? |
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Color is perfect!As good as custom mix at my salon without the high cost of the salon! 0 of 0 people found this review helpful. Did you? |