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Custom Color Set
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66,934 Verified Client Reviews |
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Love it!Love the hair color and delivery system with enough gloves and good directions to complete the job! ***one thing to note-when using the color cleaner for your face...don’t get it on your hair or hairline as it will take that beautiful color you just put in, right off your hair! Lol I never dreamed it would do that and learned the hard way! 0 of 0 people found this review helpful. Did you? |
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Love it!I changed the tint just one shade and it looks great. 0 of 0 people found this review helpful. Did you? |
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Beautiful softness and shine!The color is VERY intense, just a little too dark for my taste, but stays the same hue until time to recolor. 0 of 0 people found this review helpful. Did you? |
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Amazing product!The color came out exactly like it predicted! Never been so impressed 0 of 0 people found this review helpful. Did you? |
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Didn’t do anything!I did the strand test as recommended and after the development time was amazed to see there was little if no difference to the colour of the hair! Very disappointing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouise- Thank you for reaching out to us here at eSalon! Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not impressedIt wasn't a wow factor so I won't continue ordering it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCorinne- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. |
Good ProductI would recommend the product. Instructions are very clear and love the way it made my hair soft and smooth. I just didn't like the color I picked and that was my fault. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We will be reaching out shortly to further discuss your color. We truly appreciate your feedback. |
ColorI loved the color the very 1st time I received my color, there were 2. I still like the color I have been getting however it fades way to fast. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChris- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Not color I requestedI was really excited about this company, I purchased the color kit and the light set. It came super quick and packaging is amazing. I was emailed a few questions of my intentions. I replied with current photo and photo of what I was trying to achieve. Unfortunately, the base color came out super dark, not much like the picture I sent at all. My hair is naturally a soft black and I was hoping for a brown with copper tones in it and when the kit arrived, the color they formulated seems to have some copper in it on paper. However, after I dyed my hair, there was as very little change only to my roots. The rest of my hair looks black. I’m just upset because my hair had finally grown out to natural color, I don’t have white hair so I could have just kept my natural hair without adding chemicals if I wanted the same color. Now not even sure if to do the light set, 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray removed!I normally purchase OTC products. This product removed my gray for much longer. I also enjoyed the color which was slightly darker (my choice). So far.....several weeks in and no gray reappearing in the colored areas. New gray, of course. But the spot color helps a bit. So far, and only a few weeks in, I love this product. I will say that this product is harsher on my hair than the OTC products, but the results are good. The "leave in" hair conditioner is great and, in my opinion, a must. You must condition your hair more than usual. But if you have gray hair that just won't accept color, this product works extremely well. :-) 7 of 9 people found this review helpful. Did you? |